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116,246 Views • Aug 28, 2022 • Click to toggle off description
Topics:
0:00 Intro
01:32 Early years
06:00 The affect your parents had on you
12:01 The importance of transparency
17:44 Affection & self esteem
27:27 Was money driving you?
30:59 What was the "specialness" that made Pret successful
37:06 How I run my businesses
50:03 Selling Pret
56:14 Starting ITSU
58:01 The hardest day of your career
01:02:14 Finding out you had a daughter
01:07:14 What are you scared of?
01:08:45 Your happiness recipe
01:11:31 The last guest question
Itsu:
www.itsu.com/
Listen on:
Apple podcast - podcasts.apple.com/gb/podcast...
Spotify - open.spotify.com/show/7iQXmUT...
FOLLOW ►
Instagram: www.instagram.com/steven/
Twitter: twitter.com/SteveBartlettSC
Linkedin: www.linkedin.com/in/steven-bartlett-56986834/
Sponsors:
Vodafone Business - www.vodafone.co.uk/business/sme-business?cid=psoc-…
Craftd -
Huel - g2ul0.app.link/wjmvak5nAsb
Carpets gifted from Tapi - g2ul0.app.link/tDr1dkXNKsb
Chandelier & Lights gifted from Tom Kirk Lighting - g2ul0.app.link/h2nesEZNKsb
Views : 116,246
Genre: People & Blogs
Date of upload: Aug 28, 2022 ^^
Rating : 4.736 (189/2,670 LTDR)
RYD date created : 2024-04-25T11:14:03.80628Z
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YouTube Comments - 266 Comments
Top Comments of this video!! :3
After taking a 2hour train journey to my first interview in London while visiting by myself for the first time... Upon reaching Victoria station I stopped by a Pret for a coffee before hopping on the tube to the interview, strangely enough I was given it for free. To this day I will never forget how my first experience of London and the real working world was a positive one thanks to the brand, the 'act of kindness' boosted my mood and continued throughout the interview and the rest of the day. And for that reason I will forever pick Pret over any other coffee shop in the city.
90 |
i wish i could hug him, he's been through a lot in life but he didn't let that stop him
4 |
Best podcast yet. Most authentic and confident guest you have ever had. Excellent job on your part opening him up.🙏
71 |
Most of my lunches when working in the city were Pret or Itsu. Never knew they were owned by the same person. Great food and amazing service. Loved finding out about his story.
33 |
Ive seen every single episode of this podcast ever made, I never miss one. And yet each time, im still so incredibly impressed by the level of transparency and authenticity we get to see from all the guests. In little more than an hour, I walk away with a totally new and different perception of these people, usually always an insane amount of respect as well.
I didn't know much about Julian before watching this but he made me laugh, smile, cry a bit, sit here in awe, and also fired up my motivation. What an amazing and genuine individual. Thank you Steve for giving us the opportunity to see a little further into the lives and personalities of these amazing people.
What a privilege.
79 |
Loved him! Such an interesting, funny and rare character. You don’t hear of many people, that were born into wealth, care about the poorest and speak out about what the people in power do so wrongly. So refreshing!
10 |
What a complex and interesting guy. Deeply moving interview
17 |
Had a few free teas and danish’s at pret myself. Good food and being made to feel good goes a long way. What a great leader.
15 |
A must watch for all CEO's/Senior Management Teams!
13 |
I’ve just spent my Saturday night watching this. I usually listen but I felt compelled to watch because I could feel raw emotion and passion and wanted to see the person it was coming from. So many takeaways and so much resonated with me. Incredible guest. Adored his loyalty scheme and inspiring me to introduce more to my team on Monday. Thank you
17 |
We don’t want money to make us happy, we want money to give us security.
12 |
he seems like such a good and wonderful person, full of such honesty. great episode :))
18 |
What a fantastic conversation! I've watched this twice in the past two days. People like Julian and Steven are extremely rare and I'd love to work with either of you one day.
6 |
I haven't previously heard anything about Julian Metcalfe, obviously knew of Pret as my brother works within many of the London branches as a freelance sound engineer who has always commented on how good their food is. I'm so in awe of Julian and he's single handedly changed my opinion about what type of person achieves such phenomenal success as I find him incredibly giving, authentic, kind and generous in his outlook, traits that aren't always associated with company founders or high flying entrepreneurs. I absolutely loved this conversation and I believe Steven did too as he couldn't stop laughing at times, Julian has a way he connects with you that is really heartwarming to watch. All your hard work to create these fantastic podcasts is greatly appreciated as I'm learning so much from them. Thank you
2 |
Always like the food in Pret. Many moons ago, I was once getting a coffee in a Pret in London, it was about 5 pm, the member of staff asked if I was just finishing work, I replied, "I'm just starting." "For that sir you can have this for free." I never forgot about that, it was a tiny gesture, but that random gesture lasted a long time for me, and have told many people that story since. Really interesting interview.
3 |
What a remarkable man loved every bit of this conversation really felt sooo genuine and from the heart thank you
1 |
Transparency and Trust, two values to base your business on and ones that will give you some of the biggest lessons in life. TY
5 |
I had a conversation with my manager once and he was explaining to all about the needs of the business. My reply to him was “yes but you can’t forget the people”. The people that actually make the business run are so important. How the work together and collaborate. It’s vital to the success of a business. Smart man. I’d work for this gentleman in a heartbeat.
5 |
Wow ! Talk about captivated and passion, one of the best episodes I’ve seen. Huge admiration to you both 👏
5 |
@TheDiaryOfACEO
1 year ago
Appreciate you all for watching! If you could do me a massive favour and hit the like button, it helps this channel out massively 🙏 Thank you
62 |