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The Worst Things I've Experienced Working in Care | Informer
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149,702 Views ā€¢ Apr 5, 2024 ā€¢ Click to toggle off description
ā€œSociety at large doesnā€™t think a huge amount about carers until they need carers.ā€

Carers are the backbone of the social welfare system, providing mental, physical, and emotional assistance to extremely vulnerable people, such as those with dementia or severe autism. Theyā€™re often paid minimum wage to face excrement, physical resistance, and even death on a regular basis, with little emotional support. In this episode of Informer, we meet a former carer who explains how a lack of funding and major understaffing fails everyone and leaves the industry open to abuse.

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Views : 149,702
Genre: Entertainment
Date of upload: Apr 5, 2024 ^^


Rating : 4.944 (63/4,458 LTDR)
RYD date created : 2024-05-05T02:16:07.93975Z
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YouTube Comments - 430 Comments

Top Comments of this video!! :3

@elliecallahan5874

3 weeks ago

I wanted to be a CNA. I currently work at McDonaldā€™s. I was checking for jobs and saw it pays LESS than I currently make. They deserve more than we do.

433 |

@jaimiesmith9502

4 weeks ago

Iā€™ve been a Certified Nursing Assistant for 12 years. Iā€™ve worked in almost every department in the field. The abuse and horrendous treatment towards staff from patients and even managers is unacceptable. Iā€™ve been stabbed, beaten, bitten and choked several times. The worst one I have ever experienced was when a psychotic patient sexually assaulted me. I also have scars from the fork I was stabbed with on my stomach. The facilities Iā€™ve worked in are hugely understaffed and money hungry. The staff is very overworked and underpaid. I LOVE MY JOB SO MUCH! I take pride in what I do. But Iā€™m also very wary about the future I. This career. Iā€™m not sure if or when I will find it not worth the harm anymore. Thank you for being a voice for this issue.

815 |

@aleksiz15

4 weeks ago

Her statement about society not caring about carers until it needs them is so true.

223 |

@jaysalvador2723

4 weeks ago

I have been a nurse for 25 yrs, 2 yrs CNA and this is exactly what iā€™ve been screaming for years. Health care providers are NOT PROTECTED. I have been; bitten, spat on, kicked , scratched and numerous times discriminated. and almost stabbed. The olive Never responds to our complaints. they think the patients are ā€œharmless old timersā€. The owners are making all the $$ for understaffed facilities, nurses and CNAs Never see a penny. Health care industry is a DISGRACE in AMERICA.

557 |

@Beckster1

4 weeks ago

Sheā€™s 100% correct. I worked in a nursing home for 9 months. I cried every single day.

451 |

@pollyanna147

4 weeks ago

I worked at a very understaffed home with Alzheimer's and Dementia residents. Families were paying 3k+ a month and staff were getting paid minimum wage. Lots of drama within the staff because with those types of wages, you don't get the best employees.

251 |

@Tormekia

3 weeks ago

The problem is sooooo complicated. I work in social services in the US. I've learned a few big things: Abuse is part of the system. You have people with severe issues and you either match them with people who are highly trained (expensive) or you toss the low paid newbies in and wait for them to burn out. This is how you get systemic abuse. They KNOW how bad it is and don't care. Reporting. Oh God NEVER EVER EVER EVER report internally. You report to the licensing board and then you find another job because they are gonna make your. Life. HELL. HELL. They KNOW how bad it is. They don't care. All you do when you report internally is paint a target on your ass. The whole system of care is broken. What really needs to be done can't be done because there are literally not enough trained people and not enough people want to do the work. People have a fantasy of care like you're doing puzzles and talking about grandkids. They don't think groping, stabbing, feces play (look up rooting if you want to skip lunch). People in severe decline are in a bad place. And the people who care for them are treated like they're invisible. I know enough about the system that, if I were showing those signs of decline, I'd go off and take care of myself someplace nice and pretty. I know how to make it neat and painless. I do not want to risk winding up in my own feces with sores and flies crying for help. No thanks.

25 |

@warrenlanham9088

4 weeks ago

THANK YOU! I desperately needed to see this. Im a 45 yr old man caring for my 87 yr old grandmother that lives with me. I've been doing it for 5 years and I'm burnt out. I love her more than anything else in the world but the fact that i haven't had a normal life for so long has been increasingly rough. I decided to do it myself because i was terrified of the things listed in this video. I was starting to wonder if i did the right thing because i thought maybe i had done more harm than good because she's well taken care of but she's also become a complete hermit. I know i did the right thing now

307 |

@jaccaj1626

4 weeks ago

I worked in a home where 90% of the time, it was just me taking care of 23 individuals on the dementia ward. No lift. I didn't stay at this job for long because the residents were lovely, but everyone else involved was awful. Some of the worst people I've ever met worked there. I felt bad leaving the patients behind, but I could no longer mentally handle the grief and toxicity.

134 |

@rockymountainlockpicker9606

3 weeks ago

14 year career in healthcare. It costs $9000-10,000 a month for a resident. Food budget is usually around $5/day per patient. Staff is underpaid and understaffed while the owners own multiple houses in some of the countyā€™s richest zip codes and spend all their time at the ski resort or out on their boats. Government regulations just make the budget issue worse. All those fines they hand out just mean less money spent on patients.

24 |

@peaceofmindfarming

4 weeks ago

At the age of 16 I became quadriplegic following a pitiful dive into a shallow river. During the past 33 years I have suffered abuse at the hands of my caregivers. I am a peer support counselor, advocate for disability rights, access to care, preventative care and rehabilitation support. After having experience my personal dramas I've worked to help others however possible. The worst cases of abuse I have seen are in skilled nursing facilities and congregate care settings.

187 |

@harameletiou9743

4 weeks ago

So glad that you're talking about this issue. As a fellow carer, we see so much neglect, abuse, mistreatment in the care industry...

214 |

@tammyrobinson1613

4 weeks ago

I can vouch for this. I'm an independent carer. I've been emotionally, and physically abused. Choked, beaten, stolen from. And trying to get justice for the elderly being abused, and for the carer is almost non existant. The last incident, and I have trauma from this, and medical bills, was from the brother in law of the woman with alzheimers I was a live in caretaker for. I discovered the daughter stealing her mother's money, mixing up her meds, and more. Not even visiting her when she had covid; not caring during the coldest week if tge year, a few days before Christmas that the heat went out in the house. She was miles away and not answering calls, texts. The daughters boyfriend broke the front door, because I confronted the daughter on her mom's behalf, and threw me around, choked me numerous times, held me down while hitting. The daughter watched.

35 |

@Unknown90010

4 weeks ago

Im glad they started doing this again. I really find this series very fascinating

139 |

@quantx6572

4 weeks ago

This is also the case in the U.S. For a job, I visited hundreds of nursing homes in my state for a few years. From the homes for those with money, to the homes for those who are poor. What I witnessed shocked me. In the homes for those who are poor, the care was horrible. Most nurses didnā€™t care. The one piece of advice I give to anyone is, only put your loved one in a nursing home in the most extreme case. In most cases, you will be able to take better care. It wonā€™t be easy, it might be a total nightmare, but at least your loved one would be looked after by someone that cares. Donā€™t be fooled. There are a lot of horrible human beings out there, and you definitely do not want one of them taking care of your loved one.

37 |

@rescuegirl

4 weeks ago

I was a Paramedic for a little over two decades and saw and experienced the same exact things that the informer describes. I worked in the USA.

49 |

@graceallan5841

4 weeks ago

This video resonates with me so much. I have worked part-time as a carer in the UK for the last 18 months. Because the care system is so understaffed, it is easy to find employment in this industry - too easy. When I started, there were so many new people who had no prior care experience. I was shocked by the number of young girls in their late teens working as carers. We are given calls that are too far apart - sometimes more than a mile and in different postcodes. It is impossible to spend the full 30 minutes in each call as we are given too many (booked back-to-back) and must walk back and forth all day, but management continues to put pressure on us due to the data being used by local councils when issuing funding. Some girls rush through the calls too quickly and don't provide adequate care and don't respect other people's homes. They want to get paid for minimum effort. Though complaints are made, they remain in the job because we are so understaffed. This is a minority and most of the carers I work with take a lot of pride in their work and toil tirelessly without much reward or recognition. The care sector would be in even greater crisis if it weren't for migrant workers who are sent all over the place and regularly encounter racial prejudice and discrimination - not only from some elderly service users and family, but other carers who resent them "taking hours". The training is woefully inadequate: we listened to a powerpoint presentation for two days; rushed through online training, and used a hoist once. No further practical training was given! They just want to get you out in the field as fast as possible and you are thrown in the deep end. I worked a full day with dozens of calls in an area I didn't know without a proper break and no help or sympathy from management. I have been in many stressful situations that I haven't been at all equipped to deal with and have recently been screamed and sworn at by a service user and a family member. All their frustrations with the care system seem to be taken out on us when we are simply trying to help! Even though I work part-time, the stress has taken its toll on my mental and physical health. Sometimes I have gone home crying, had panic attacks before a shift, and lost a significant amount of weight in a short period of time. I feel trapped in this job as seeking employment in other sectors is proving rather difficult. I wish I could leave, but I can't afford to quit. *Apologies for the overly long post. I just needed to let off some steam. I know that other commenters will most likely relate to my experience, sadly. The system is well and truly broken.

2 |

@therealai777

3 weeks ago

during covid of all times I worked in a retirement home and I was hired as a guest assistant. basically in the interview they said I would just be serving food and drinks, and cleaning rooms. NOT ONCE did they mention that I would have to bath, shower and change people (yes, diapers) I did it for almost a year, I got used to it but eventually I couldnā€™t handle how low staffed they were. at one point I was the only staff there for 12 days straight (not including the nurses, there was always one on duty with me) because all my coworkers had covid but I never got it. I was solely in charge of getting everyone around, bathing them, helping them get dressed, cleaning their messes, helping them to the toilet, etc. ALL ALONE, with 68 residents to look after!! I probably did more than the nurses, all they did was paper work and gave the residents their meds. all the heavy work was for me to do, alone. and it was actually against the rules many things they told me to do. at the time I was 22 and Iā€™m petite, and they wanted me to go alone to help certain residents out of their beds / chairs in their rooms to change them or bring them to the washroom. most of them were men, and they were WAY too heavy for me to support them. they were also 100+ years old, and I was beyond nervous of them falling under my care, I didnā€™t want to be the reason they got hurt. there is so much more I could say. but I ended up leaving the job and going to rehab because I developed a drinking problem because of the job. I was only 22 and I wasnā€™t about to let the rest of my life turn out this way. these places need to pay their workers more and they need to stop being deceptive and not disclosing the tasks they want their workers to do during interviews. itā€™s no surprise that I saw dozens of people come and go, most leaving the first day.

7 |

@marisvandiver104

2 weeks ago

I worked as a behavioral support tech when I was 18/19 in group homes with individuals with varying disabilities. The home I worked in most of the time had 3 men all in their 30s, thankfully we were fully staffed during the days shifts so I was never alone. But training was abysmal. There was no sense of hygiene or nutrition. And any effort to make positive changes was met with aggression from the clients (of course, I donā€™t blame them) and a lack of support from fellow staffers. The people housed in these sort of programs are just enabled and heavily medicated until they meet an untimely, lonely death. It was the most depressing jobs Iā€™ve ever had.

6 |

@lhproductions61

3 weeks ago

My cousins ex wife used to work in an adult assisted living facility in the evenings. She admitted to buying herself things with the residents money when they took them shopping, and also admitted that everyone working in the house found it funny when one of the residents ate out of the trash. Theyā€™d film it and show people. They were supposed to report any abuse by family members as well, someone d she took card of refused to be touched after she came home from her brothers houseā€¦ never told anyone. My mother an RN reported her and everyone in that house for abuse. My mother has been abused in the hospital, people who come in for day surgeries have hit, spit, peed on, punched, SAed my mother. She was told when a patient pulled on her even when she was using the lifting gear it was her fault and they wouldnā€™t give her paid leave to recover. People think they know more than the staff because they watch some med show, abuse the staff and then wonder why no one wants to deal with them. Plus the bullying that happens in the hospital is like high school, staff treats each other terribly in most places.

7 |

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