01:01:36
Wiring The Winning Organization: Automation, Innovation, And Adaptability
01:12:19
Webinar - The Future of IT Service Management
51:46
Webinar - Knowledge Management: Tips, Tricks, And Metrics
57:15
Ticket Volume Live: Staffing For Service: Models, Volumes, And Training
44:46
ITAM Challenges: Epic Fails, Red Flags, And Tales From the Battlefield
36:37
Ticket Volume LIVE: ITSM Roadmap
45:37
Experience is Squishy: How to turn sentiment data into action
47:45
Ticket Volume LIVE: IT + CX: The Experience Sweet Spot
56:19
Ticket Volume LIVE: Service and Support Leadership in 2023
54:50
Ticket Volume LIVE: The CAB is dead, now what?
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About
Welcome to Ticket Volume podcast! For the third year in a row, join Matt's chats with multiple IT leaders about Service Management, technology, business, networking, cybersecurity, and more.
Ticket Volume is an ITSM podcast powered by InvGate.
Our main goal is to connect and build a community of Service Management professionals with new ideas and perspectives to improve IT experiences, manage better teams, and create more value.
Find our episodes on all podcast platforms (we have over 80 to choose from!).
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