Tech Help and Classes Designed for Non-Techies. Our goal is to unlock the best of technology for older adults. We started three years ago, after my grandfather clicked on a phishing link for what he thought was a fraudulent charge on his credit card statement and put in his card info. It cost my family ~$3,000. Today we help technology users avoid similar pitfalls while introducing them to services, apps and general tech that can make their lives easier.