Hi, Iâm Alme de Oliveira, and I created this channel to help customer service professionals enhance their skills, advance in their careers, and stand out in the industry. Here, youâll find weekly videos with realistic call simulations, practical Customer Experience tips, and financial guidance to align your career with your goals.
With over 8 years of experience in customer service, I share everything Iâve learned in the field, from effective communication techniques to strategies for handling challenging situations across different platforms, like WhatsApp and social media.
Whether youâre just starting out or looking to improve your skills, subscribe to Fala Cliente and begin your journey toward excellence in customer service!
For inquiries or suggestions, email me at contato@vivendoplenamente.com.br