37:58

Connected Podcast Episode 151: Broadening and Advancing the Talent in Automotive

44:15

Connected Podcast Episode 150: Establishing Programs and Partnerships

48:31

Connected Podcast Episode 149: Investing in Automotive with Steve Greenfield (Automotive Ventures)

27:20

Connected Podcast Episode 148: Staying Ahead of Synthetic Fraud

43:13

Connected Podcast Episode 147: Creating a Crisis Communications Plan

26:42

Connected Podcast Episode 146: Dealership Resiliency

39:43

Connected Podcast Episode 145: Expectations in the Service Drive

37:22

Connected Podcast Episode 144: Optimizing Your Dealership's Online Presence

41:27

Connected Podcast Episode 143: Selling to the Fleet Market

38:27

Connected Podcast Episode 142: Reducing Warranty Claims Issues

46:30

Connected Podcast Episode 141: Finding Trends in Automotive Data

40:20

Connected Podcast Episode 140: Managing Compliance and Protecting Dealerships

56:55

Connected Podcast Episode 139: Bringing the Human Element to Automotive

36:59

Connected Podcast Episode 138: The Evolution of a Startup

35:49

Connected Podcast Episode 137: Connected from the NADA Show Floor!

15:32

NADA 2024 Special Episode: How to Get Noticed by Recent Grads with Brooke Engelhardt

20:37

NADA 2024 Special Episode: SDADA and SDTA President Christine Vinatieri-Erickson

25:19

NADA 2024 Special Episode: Industry Check-in with Cliff Banks

19:55

NADA 2024 Special Episode: Mobile Service with Ed Roberts and Jeff King from Bozard Ford Lincoln

06:25

NADA 2024 Special Episode: A Student's Experience at NADA with Northwood University's Grace Haynes

10:49

NADA 2024 Special Episode: 31 Years of NADA Conventions with Jim Ziegler and Debbie Ziegler

17:25

NADA 2024 Special Episode: Real-Time Location Services with TrueSpot CEO Mike Hanna

26:29

NADA 2024 Special Episode: ADA Insights with FADA President Ted Smith

25:48

NADA 2024 Special Episode: Service Efficiency with Tully Williams from The Niello Company

31:28

NADA 2024 Special Episode: Technician Videos with Warner Jones from TruVideo

23:44

NADA 2024 Special Episode: eContracting with RouteOne CEO Justin Oesterle

44:00

Connected Podcast Episode 136: The True Value of the Franchise Relationship

38:00

Connected Podcast Episode 135: Owning Your Local Market

37:18

Connected Podcast Episode 134: Sharing Stories from the Auto Industry

44:07

Connected Podcast Episode 133: Earning Business with Appreciation Marketing

30:24

Connected Podcast Episode 132: Getting Involved and Giving Back

44:21

Connected Podcast Episode 131: Establishing Trust as a Service Destination

42:52

Connected Podcast Episode 130: Processes for Optimizing Service Technology

33:47

Connected Podcast Episode 129: Recognizing Communication, Teamwork, and Achievement

48:17

Connected Podcast Episode 128: Protecting Your Data and Your Dealership

37:50

Connected Podcast Episode 127: Tackling Technician Turnover

46:03

Connected Podcast Episode 126: Implementing New Systems

45:57

Connected Podcast Episode 125: Managing Retention and Workforce Trends

34:40

Connected Podcast Episode 124: Car Buying Made Convenient

39:09

Connected Podcast Episode 123: Amplifying the Automotive Retail Experience

37:29

Connected Podcast Episode 122: Revolutionizing Auto Retail - A Conversation with Cliff Banks

39:21

Connected Podcast Episode 121: Insights from the Indianapolis Motor Speedway

41:09

Connected Podcast Episode 120: Elevating the Dealer-Customer Experience

33:06

Connected Podcast Episode 119: Bringing Modern Data Science to Automotive

39:19

Connected Podcast Episode 118: Connecting to Automotive from Any Angle

40:08

Connected Podcast Episode 117: Customer Retention Marketing

34:56

Connected Podcast Episode 116: Success in Accessories

33:34

Connected Podcast Episode 115: Online Car Buying - A Customer's Perspective

53:06

Connected Podcast Episode 114: Cyber Mindfulness and Liability

28:30

Connected Podcast Episode 113: Proactive Problem Solving

41:14

Connected Podcast Episode 112: Developing a Passion for Automotive

44:53

Connected Podcast Episode 111: The Automotive Ecosystem

45:39

Connected Podcast Episode 110: Shifts in Customer Interaction

15:09

NADA Special: Proactively Approaching Tires and Alignments

30:40

NADA Special: Marketing and Selling Vehicles in 2023 and Beyond

13:00

NADA Special: A Hundred Years of History and Growth

17:00

NADA Special: How to Facilitate On-Demand Delivery Options

28:43

NADA Special: Beyond the Numbers - What Makes a Successful F&I Department

20:26

NADA Special: Service - Balancing Relationships and Transactions in Service

19:22

NADA Special: Removing Silos Through Data Standards