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About
Bursts of reality in a world of fluff! Taking you inside the hotel spa industry for a no nonsense look at the business of spas.
With 25+ years in the spa and hotel industries, working in over 30 countries, I've developed a unique perspective on the mysterious business of hotel spas. Turns out, it's not really that complicated at all. By applying the Art of Un-commonsense I hope to provide you with some practical insights to help you navigate this USD $100 billon industry.
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