02:14
Cross-Border Differences
01:52
Aiding Economic Development
02:14
Alliances: Increasing Collaboration
01:48
Alliances: Economies of Scale
02:08
Achieving Gains from Lowering Costs
02:18
Realizing Long-Term Improvements
02:36
The Due Dilligance
01:27
Establishing Baseline Costs
02:12
Innovative Leadership
02:29
Adapting Citizen Communication Techniques
02:46
Open Data: Increasing Citizen Engagement
01:57
Starting an Open Data Journey: First Steps
02:24
Harnessing Unique Data to Build Bridges
02:26
Open Data: the First Mover Advantage
01:38
Changing Perceptions about Open Data
02:36
Increasing Citizen Engagement: a Chicago Beach Example
02:36
Increasing Citizen Engagement: a Chicago Road example
03:33
Open Data Potential
03:10
CRM: The Rich Citizen Profile
02:36
Gaining Efficiency with CRM
02:20
Profiting through efficiency with CRM
03:14
Customer Relationship Management: Then and Now
03:54
Decreasing Cost Increases Value
03:09
Untraditional Solutions for Traditional Organizations
02:31
Next Steps: You Don't Have to Go it Alone
04:00
Stairways not Silos
03:43
A Belleville Success: Virtualization
X
About
Tags