00:39

How to update your tenancy details on My Account

00:34

How to book a repair on My Account

00:21

Find out how to navigate through your rent account on My Account

00:26

It's easy to keep up to date with rent and repairs on My Account

03:17

New features added to My Account

03:15

What you need to know about the Universal Credit migration

00:27

Citizen Local Fund

04:37

Highlights from our 2023 Staff Conference

01:40

Condensation, damp and mould animation

02:37

Save money with our energy advice tips

00:25

Citizen Local Fund animation

04:07

Citizen Voices perform One More Sleep

02:47

A welcome from our Executive Leadership Team

13:37

We hear from customers about their experiences and the difference Citizen has made

03:26

Live Work Better

05:36

Find out what we are doing to tackle homelessness at Citizen

03:21

Find out more about our Customer Assurance Committee

04:46

Find out more about our ambitious Development programme.

01:25

Our proposals to transform Spon End

15:58

Customers talk about their experiences and the difference Citizen has made

07:08

Life during the pandemic

03:10

Behind the scenes of our 2022 Excellence Awards

04:42

Our Senior Leadership Team talk about our 2022 Excellence Awards

04:06

Citizen Voices perform Last Christmas

00:46

Join our Customer Scrutiny Panel

02:46

St Marys Place, Kidderminster

02:30

When You Look at Me

04:10

Live Work Better animation

11:12

Our Citizen of the Year vote is now open!

01:54

Fire safety in tower blocks - what you need to know

02:26

Fire safety in tower blocks - یسراف (Farsi)

02:16

Fire safety in tower blocks - ةيبرعلا ةغللا (Arabic)

01:49

Fire safety in tower blocks - Française (French)

01:46

Fire safety in tower blocks - 普通话 (Mandarin)

01:59

Fire safety in tower blocks - Polskie (Polish)

02:08

Fire safety in tower blocks - Somali

02:25

Fire safety in tower blocks - اردو (Urdu)

04:53

Nominate now for our 2021 Employee Excellence Awards

03:52

Our 2020-2023 Business Strategy animation

01:21

Elderberry House, Woodlands Park, Solihull

03:06

Merry Christmas Everyone - the Citizen Voices Choir

13:29

Staff talk about Pride month and what it means to them

08:26

Our staff explain what home means to them

01:41

Keeping you safe when we come to your home

01:54

Mark talks about how important home is after living in our Gateway accommodation

02:42

Kerese talks about the importance of a home for her children after being homeless

01:58

Our customer John talks about living in one of our Elderly Independent Living schemes

01:53

Our resident Barbara tells us what it is like living in a Citizen property in Coventry

04:03

Citizen Voices Choir perform Walking on Sunshine at our 2020 Staff Conference

04:49

Citizen of the Month

05:16

What living in a Citizen property means to our residents

05:14

Wellbeing Week at the Gateway

04:51

Citizen Voices Choir perform at our 2020 Staff Conference

00:42

Staff Conference 2020 Time Lapse

03:11

Citizen Excellence Awards 2020

05:47

Staff Conference 2020 highlights

02:43

My Account - your online customer portal

02:39

Littlethorpe Pilot Time lapse

03:37

Our supported Internship Programme

03:53

We are Citizen