18:43
Developing A Project Idea
08:43
Understanding Contracts: When Is A Contract Binding?
06:44
Codes Of Practice for Arts Organisations
07:52
Understanding Consumer Rights: UK Legislation
02:23
CRMs for Arts Organisations, Small Businesses & CICs - Customer Relationship Management systems
09:33
Understanding Customer Services: Finding Solutions To Problems
09:29
Presenting Your Research (Arts Organisations)
13:39
Understanding Research Methods (Arts Organisations)
09:01
Understanding Customer Services: Customer Expectations
06:01
Undestanding Customer Services: Sector Differences
13:39
Keeping Up To Date With The Arts: Evaluating your Organisation's Networking Activity
14:11
Keeping Up To Date With The Arts: Building Networks
15:48
Keeping Up To Date with developments in the Arts
07:25
Understanding Project Management: Evaluation
08:35
Understanding Project Management: Targets & Monitoring
12:00
Understanding Project Management: Identifying Risks
07:03
Understanding Business Aims & Objectives
06:59
Understanding Income Diversification in Arts Organisations
13:48
What Is A Project? (for Arts Organisations)
05:05
Understanding Enterprise & Innovation
13:23
Understanding Data Security & Confidentiality
11:30
Understanding Health & Safety
02:44
Understanding Equality & Diversity - Benefits and Responsibilities
05:18
Understanding Equality & Diversity - Equality Act 2010 [UK]
03:38
Understanding Equality & Diversity - Equality Act 2010 [UK] - Disability & Age
06:05
Understanding Positive Action
04:20
Undersanding Trade Unions
06:45
Understanding Contracts
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