Enabling global brands to get local through social. Engage121 is a social CRM software product that is used by companies, franchises, and small businesses for social marketing, public relations, customer service, and franchise management.
Some of the benefits of Engage121 include:
- Save time by centralizing social media communications.
- Discover and resolve customer complaints faster.
- Develop an online customer loyalty program.
- Increase foot traffic in my stores by sending localized promotions.
- Attract more Facebook friends, fans and Twitter followers.