04:22

Guidelines to identify horizontal boundaries

01:23

Process enumeration example

02:43

Why do we perform process identification?

03:41

Our definition of a business process

01:03

What is process identification?

01:08

Project-by-project identification

03:34

Building a value chain of core processes

04:06

Concepts that shaped BPM

01:03

How many levels in the process architecture?

00:46

Value chains in process architecture

04:18

What else besides transparency?

04:06

OR gateways

02:20

Process improvement

02:24

Three criteria to use when assessing processes

03:35

The broader picture using Rummler’s framework

02:53

Process architecture example

04:09

What is a business process?

02:40

What is value chain modelling?

04:29

What are the components of a process architecture?

01:02

Example: Process enumeration for a wholesaler

01:13

Building a value chain of non-core processes

01:38

What is process scoping?

02:52

Activities in a modern organisation

02:08

Should all prioritised processes be managed?

10:04

Professor Michael Rosemann interview part 1

02:42

How to approach process identification

02:40

Example: Order distribution process

03:52

Typical artefacts for vertical scoping

02:05

Guidelines to identify vertical boundaries

02:14

Example: Address ministerial correspondence

01:08

How to model value chains

01:54

What is the value of BPM?

02:34

What is a prioritised process portfolio?

04:29

Designation via reference models

01:45

Roles in the BPM lifecycle

01:29

Process exception and abortion

03:25

Choosing the right gateway

02:01

Example: Matching decisions

02:33

Exchange information example: Order-to-cash

03:29

Exchanging information

03:55

OLD - Temporal events - OLD

02:31

Example: Terminate event

01:49

Matching decisions

03:16

Unnecessary transportation

01:47

Internal exceptions

02:11

Motion

04:37

OLD - Information artefacts - OLD

03:28

XOR gateways

02:08

Example: Student enrolment

02:02

Example: PO Handling

02:09

Introducing the seven sources of waste

02:36

External exceptions

03:37

Over-processing

04:03

Issue registers

05:38

Root cause analysis

02:40

Value-added analysis

03:53

Resources

03:38

Calculating cycle time on parallel paths and rework loops

03:47

Event based decisions

04:31

OLD - Introducing process modelling - OLD