01:27
The ABC's of a Fantastic Customer Experience Annual CX Webinar Wednesday July 26, 2023 10 am - 12 pm
01:22
The ABC's of a Fantastic Experience Webinar - Tuesday May 16, 2023
01:53
The ABC's of a Fantastic Customer Experience Promo Video
00:57
Webinar - How To Build An Effortless Experience Online - September 07. 2021 | 1:00 PM EST
01:00
Webinar : Customer Journey Mapping - August 04. 2021 | 1:00 pm EST
01:17
Animated Learning Videos for Training | Learning and Development
51:50
FB Live CX Series with Jim Tincher - Customer Journey Mapping Expert
45:22
FB Live CX Series with Ethan Beute
47:39
CX Live Series with Richard Moore, Corporate Sales Trainer and LinkedIn Expert
01:03:30
CX Live Series with André Latchman Group Client Experience Manager Sagicor Jamaica
01:02:52
CX Live Series with John Formica the Ex Disney Guy
55:04
Live with Matthew Hunt, Automation Lead Generation Specialist
56:34
LIVE with Courtney Campbell - Leadership Tips 💡
01:04:01
Live with Sardek Love, Leadership Coach
48:27
Live with Cher Jones, Social Media Corporate Trainer
01:29
COVID 19 Redefining the Marketing and CX Strategy - July 07. 2020 @ 4:00 pm
03:20
Ryan Lester Promo for Webinar
01:09
Webinar - How To Build An Effortless Experience Online
01:24
How Easy Are You To Communicate With?
01:48
Using You Customer Pain Points as Opportunities
01:34
Victoria Mutual Group Service Excellence Training for the Security Team
01:02
VM Service Excellence Training Highlights with the Security Team
10:08
Interview on TVJ - The Conscious Customer : The Power of the Consumer
09:44
DaytimeLive Interview with Yanique Grant - Customer Experience - Why Is It Important
02:48
From Service to Servitude with Michael Maragh
07:17
Success Tips for Surveying Customers in Your Business
06:51
Why is Customer Service Important......
04:53
Using Videos to Build Your Business
05:45
4C's to Handling Irate Customers
01:38
Scott Doucet Testimonial
02:11
Using Your Talent To Create a Business and Make Money
03:13
COACH - Care, Observe, Act, Communicate and Help
01:27
"Your Brand is what other people say about you when you are not in the room."
01:33
Customer Experience Programmes by Yanique Grant
00:57
Partner for Change in Customer Experience
04:05
How To Subscribe, Rate and Review on iTunes Podcast [Navigating the Customer Experience]
01:36
Customer Service 101 SPEED
00:45
Introduction Video of Yanique Grant (Customer Service Trainer)
X
About
Welcome to my page, it is my pleasure to share with you who I am and what I am about! I am a Jamaican Girl with a passion for Customer Service. In my role as a mother, sister, friend, leader and business owner – my motto and aim in life is to "Create a More Caring World!"
I started this business with an aim to help companies and employees create amazing experiences and one of my greatest pet peeves was poor service! So I set out on a journey to educate, enlighten, inspire and motivate all of the people who crossed my path.
Tags