BrandChats is a comprehensive monitoring tool that'll allow you to fully analyze your brand's social media presence.
The tool is configured to consolidate all information relevant to...
- your brand
- your products
- information about your competition
- keywords related to your business
... monitoring and measuring in real time what's being said across the social web: Twitter, Facebook, Flickr, Picassa, Youtube, blogging platforms, forums and news sites.
As an analysis and data-gathering tool, it keeps track of mentions through the platform itself. In addition, the tool integrates seamlessly with internal management systems. It allows you to set alerts triggered by specific business elements eg. marketing, customer service, IT etc. and direct them to the social media mention in question.