01:02

Designing Professional and Empathetic Barrier-free Banking Services

01:32

Unlocking Employee Growth and Business Success through Service Design

01:32

Translating Design: Bridging Disciplines for Impactful Healthcare Spaces

01:45

Absa ChatWallet

01:06

Course Modules Spotlight: Mastering Creative Facilitation

01:52

The SDN Insider Interview with Maia Sevilla!

03:44

The SDN Insider Interview with Jesse Grimes!

01:39

Service Design Masterclasses Series | Module Introduction with Andy Polaine

01:09

Service Design Masterclasses Series | An introduction by Jesse Grimes

00:41

🚀 Announcing Service Design Masterclasses series 🚀

02:02

The SDN Insider Interview with Jihee Hwang!

01:26:40

TP14 2 Redefining Value Creation Roundtable

01:28:02

TP 14 3 Service Design Implementation Roundtable

02:11

The SDN Insider Interview with Oona O'Brien!

35:18

SDN Awards Insider Secrets with Luis Alt

01:26:00

Service Design at the Dawn of AI: Touchpoint Roundtable

03:44

The SDN Insider Interview with David Russo!

03:36

The SDN Insider Interview with Bryanne Gilkinson!

03:33

The SDN Insider Interview with Linda Klotzbach!

33:24

SDGC23 Keynote talk: Journey Map Ops Beyond Sticky Notes

02:35

The SDN Insider Interview with Greg Lakloufi!

03:46

The SDN Insider Interview with Mariel Macia!

01:26

The SDN Insider Interview with Federico Di Fresco!

03:33

The SDN Insider Interview with Linda Klotzbach!

03:18

The SDN Insider Interview with Jamin Hegeman!

02:06

Taurus and the SDN Partnership!

02:42

The SDN Insider Interview with Thomas Brandenburg!

04:19

The SDN Insider Interviews with Julia Alberga!

02:24

Service Design Global Conference 2023 Highlights

03:19

The SDN Insider Interview with Aditi Sharma!

05:09

The SDN Insider Interviews with Marc Stickdorn!

01:12

Service Design Global Conference 2024 in Helsinki Finland

02:13

IBM iX and SDN 2023 Partnership

02:26

SDN Academy | Facilitating Creative Sessions with Julia Alberga

19:43

Demystify Service Design Award at the SDN Next Gen Conference

04:21

Facilitating Creative Sessions with SDN Acc. Master Julia Alberga | SDN Academy

07:06

SDGC23: Call for Speakers - Stefan Moritz

04:16

SDGC23: Call for Speakers - Sandra Camacho

01:56

SDGC23: Call for Speakers - Alicia Shao

05:20

SDGC23: Call for Speakers - Phil Balagtas

00:52

SDGC23: Call for Speakers - Mansi Gupta

01:49

Get to know the SDN: Be our Volunteer Part 3

02:33

Get to know the SDN: Be our Volunteer Part 2

02:00

Get to know the SDN: Be our Volunteer Part 1

01:32

Service Design Global Conference 2022 Highlights

01:02:25

Touchpoint Vol. 13 No. 1, Measuring Service Experience: Roundtable Session with Authors and Editors

01:03

SDN Academy | User Research Masterclass - The Art of Asking with Dr Tina Weisser

01:00

SDN Academy | Service Design Management - Setting the Stage for Implementation with Dr Tina Weisser

01:06

SDN Academy | Service Design and Future Forecasting with Neil Collman

01:00:08

Service Design Day - Touchpoint Roundtable: Service Design and Systems Thinking

01:05:34

Service Design Day Workshop: Starting with Inclusive Design

01:30:33

SDN Going Glocal Meetup - April 20, 2021 (SDN Finland and SDN Norway)

01:24:09

SDN Global Meetup - February 23, 2021 (SDN Dallas and SDN Monterrey)

11:43

Virtual SDGC20 | Chapter Spotlight | Meditation Walk in the Finnish Nature

24:56

Virtual SDGC20 | Full Stack Service Designers

24:51

Virtual SDGC20 | Karma Chameleon – Getting to Grips With Culture Club

06:23

Virtual SDGC20 | Chapter Spotlight | Check out Copenhagen and get excited about SDGC21

01:01:04

Virtual SDGC20 | Keynote | Decolonising Design: Six Respectful Steps for Embracing Change

17:26

Virtual SDGC20 | Q&A Time With Speakers and Audience

22:51

Virtual SDGC20 | Trust as a Design Material