02:53

Quick Take: Anticipating the unanticipated when filming a documentary

01:56

CX Quick Take: The rationale behind choosing authors for the cx pro book

03:25

Innovation Quick Take: The benefit of niche communities to impact peoples lives

01:46

Quick Take: Partnering with a local production company when filming the "Made in America" series

02:24

Quick Take: The choice to film the latest season of "Made in America" in Ohio

02:11

Cost Per Lead (CPL)

01:16

CX Quick Take: The focus of the cx pro beyond the basics book

03:09

Quick Take: Working with talent that had never been in front of a camera

02:26

Quick Take: The secret of capturing audiences with true stories of small business owners

01:29

CX Quick Take: Customer service brand experience and customer experience

01:53

Innovation Quick Take: How success breeds confidence

26:28

#575: Telling authentic branded stories with Sophie Harris, GoDaddy

02:25

Quick Take: Strategies for effectively scaling generative ai in the enterprise

03:24

CX Quick Take: Key takeaways from CX-PRO: Beyond the Basics

01:17

Innovation Quick Take: Getting the most out of being part of a community

02:33

Quick Take: Some of the biggest obstacles in adopting generative ai in the enterprise

01:29

Quick Take: The current state of generative ai adoption in the enterprise

02:07

Quick Take: Moving beyond traditional #datascience tools when developing enterprise #genai apps

01:24

Innovation Quick Take: The power of communities in an epidemic of loneliness

31:37

#574: Building enterprise-grade Gen AI applications with Sumeet Agrawal, Informatica

03:14

Quick Take: Measuring the effectiveness of a brand story

00:24

Innovation Quick Take: Exploring the power of community combating the epidemic of loneliness

07:29

#11: One Amazing Thing About Optimizely with Anthony Aiosa

03:43

Quick Take: The particular challenges in financial communications as opposed to brand messaging

37:33

#37 How to Leverage the Power of Unique Online Communities to Stand Out

04:14

Quick Take: A successful brand transformation story

01:38

Quick Take: Key considerations when developing messaging for a brand

02:06

CX Quick Take: Looking at measurement of customer experience across industries

26:28

#573: The Relationship Between Marketing and Communications with Nikki Festa O'Brien, Greenough C...

24:54

#101: CX-PRO - Beyond the Basics: Book Review with the Editor

01:49

Quick Take: How marketers benefit from a first party data approach in marketplace advertising

02:39

CX Quick Take: The airline industry and Customer Experience ROI measurement

02:20

Quick Take: Weighing the risk of innovation in online marketplace advertising

02:29

Buy Now, Pay Later (BNPL)

03:15

CX Quick Take: Looking at shareholder return of customer experience investments

02:23

Quick Take: The advantage of maintaining zero visibility into privacy data

01:56

Quick Take: The difference between good and spammy #advertising

02:33

Quick Take: The main challenges of online marketplace #retailers today

02:28

CX Quick Take: Key takeaways from the Customer Experience ROI study

03:02

B2B Quick Take: Marketing considerations for a b2b tech audience

28:28

#572: Online marketplace advertising with Regina Ye, Topsort

04:16

CX Quick Take: The origins of the #cx #roi study

02:04

Quick Take: What questions should a b2b brand ask before they start with a new #ecommerce platform

02:53

B2B Quick Take: Recent trends in b2b marketing

02:38

Quick Take: The challenge of b2b #ecommerce platform selection being too general

27:17

#2: Captain Dirt with Steve Egger

41:28

#100: Watermark’s CX ROI Study: Proving Its Value to Executives and Skeptics

03:47

Quick Take: Differences between manufacturers and distributors in b2b #ecommerce

05:49

Quick Take: Measurement benchmarks for b2b #ecommerce

04:26

B2B Quick Take: Best practices in b2b tech marketing

38:06

#571: Unlock Expert Mode: Getting to a B2B E-commerce Strategy with The Office of Experience and ...

02:30

B2B Quick Take: Balancing b2b sales and marketing needs with customer expectations

03:18

Quick Take: Composable cdps and hyper personalized customer experiences

09:30

#10: One Amazing Thing About Object First with Anthony Cusimano

02:13

Quick Take: Composable customer data platforms and consumer data privacy compliance

28:25

#23: B2B Marketing in the Tech Sector with Polly Traylor, Komprise

01:25

Quick Take: How composable CDPs compare in terms of scaling and diversity of data

03:14

Quick Take: The difference between composable and traditional customer data platforms

01:07

CX Quick Take: Moving from customer loyalty to customer advocacy

29:55

#570: Unleashing the Power of Composable Customer Data Platforms with Kyle Martinowich, GrowthLoop