Welcome to the Restaurant Leadership Academy, where nearly three decades of QSR experience are distilled into insights for restaurant leaders. Led by Sam Fonseca, a former In-N-Out district manager with a BA in Operations from Cal State Poly Pomona, this channel is your go-to resource for mastering restaurant leadership and operations. Sam has led record-breaking teams at Raising Cane’s and Dave’s Hot Chicken, and now brings his expertise to brands that pass the ICCPL Test (Integrity. Craveability. Culture. P&L.).
Learn how to build a strong work culture through integrity, honesty, professionalism, and customer service. Whether you’re developing talent, driving profitability, or enhancing guest satisfaction, these leadership principles will elevate your restaurant.
Subscribe and start your journey to best-in-class management.