03:07

Discover Magellan

01:39

🔍 Magellan Solutions' CEO highlights the crucial role of Quality Assurance in outsourcing services.

03:01

CEO at Magellan Solutions on success strategies for supporting SMEs in outsourcing! 📈

03:01

🏢💻 CEO Fred Chua of Magellan Solutions weighs in on the WFH vs. Onsite

02:47

CEO, Fred Chua, says it's all about finding the right balance between WFH and onsite.

02:58

CEO Fred Chua weighs in on the value of AI in outsourcing.

01:06

Fred Chua: agents go above and beyond to create customer delight, fostering lasting loyalty

01:50

Magellan Solutions CEO, on avoiding customer service errors. Simple tips for happy customers

02:03

CEO Fred Chua reveals how agents master empathy & EQ in digital channels like chat & messaging

01:55

🚀 CEO wisdom: Learn how Magellan enhanced agent efficiency in resolving customer inquiries!

02:28

Prioritize empathy, active listening, and exceeding expectations for meaningful interactions

05:10

Unlock the secrets to successful client partnerships with insights from Magellan Solutions' CEO.

02:32

CEO Insights: Navigating the future of tech investments with Magellan Solutions

03:59

Learn how Magellan Solutions, led by CEO Fred Chua, prioritizes employee satisfaction

01:53

CEO of Magellan Solutions dives into the latest BPO trends

03:23

Join us for a fast-talk interview with the CEO of Magellan Solutions Outsourcing Inc.

03:02

How Much Does Outsourcing Customer Support Cost? | Part 5 of 6

03:40

How To Find The Right Call Center Outsourcing Company | Part 4 of 6

02:20

Disadvantages Of Customer Service Outsourcing | Part 3 of 6

02:45

Benefits Of Customer Service Outsourcing | Part 2 of 6

01:08

Companies That Outsource Customer Service | Part 6 of 6

02:07

What Is Customer Service Outsourcing? | Part 1 of 6

02:29

To Love is the Most Fulfilling Work of All

01:50

[PART 4/4] Finding The Right Call Center Service Provider | Magellan Solutions

02:11

[PART 3/4] The Cost Of Call Center Outsourcing | Magellan Solutions

01:53

[PART 2/4] The Disadvantages Of Call Center Outsourcing | Magellan Solutions

03:06

[PART 1/4] An Introduction To Call Center Outsourcing | Magellan Solutions

04:05

Magellan Solutions Celebrating 14 Years and Beyond!

01:10

[HIGHLIGHTS] Magellan Solutions 14th Anniversary Celebration

01:09

Magellan Solutions and Haribon Foundation's Tree Planting Activity 2019

02:25

MS Summer Outing 2019

01:49

Do's and Don'ts When Applying For A Call Center Job (Tips For First Timers)

03:54

Campaign Focus: Inbound and Outbound Call Center Account

01:51

MS Employees Participate in Haribon Foundation's 3D Mapping Activity

04:38

A Day In The Life: Call Center Program Supervisor

01:43

Valentine's Date (A Short Film)

02:29

Magellan Solutions’ Christmas ID 2018

04:09

Live Answering Service Sample Call - Appointment Setting

05:58

Customer Service Sample Call - Product Refund

03:39

Technical Support (Software Update) Sample Scenario

02:38

Campaign Focus: Certificate Processing (Back Office)

02:25

Sample Conversation - Live Chat Tech Support

02:36

Magellan Solutions' 13th Anniversary Highlights

05:12

Saving the Northern Rufous Hornbill Habitat (Magellan Solutions and Haribon Foundation Partnership)

02:39

Magellan Solutions Sports Festival 2018

02:14

MS Lead Generation Campaign

02:31

The Biggest Loser Challenge 2018

01:49

Why should you apply at Magellan Solutions?

02:21

Mother's Day Video Special

03:30

Call Center And BPO Employees At Play: Magellan Solutions Company Outing 2018

02:09

The Heroes of Magellan Solutions

02:25

Career Switch: Web Developer Turned Call Center Agent

03:17

Career Switch: From A Voice Coach To A Call Center Agent

02:41

Life In A BPO Company: From Interns To Regular Employees

03:46

Q & A With Magellan Solutions' Employees

03:21

Health Tips for Call Center Agents

02:21

Saving Tips: Prepare Your Wallet For The Summer

06:07

Call Center Job Application Tips

03:39

Magellan Solutions Company Outing 2017

00:44

Christmas Treat from Mr. & Mrs. Santa Claus of Magellan Solutions!