08:47

EXL PayMentor | AI for Debt Collection | Mike Walsh | 5 Minute Pitch

35:30

From Collector to Leader | How to Elevate Your Career in Debt Collection | Ep. 213

38:30

Overcoming Imposter Syndrome | Sara Woggerman | ARM CBS | Career Path with Katalina | Ep. 15

02:12

RMAI Annual Conference: Why We Go | Matthew DiPoalo - Velocity Investments | Nancy Hughes - Connect1

12:57

How the NCBA Executive Experience 2025 Elevates Creditor's Rights Attorneys | Ep. 212

53:37

CFPB Shakeup: Layoffs, Leadership Changes & The Future of Regulation

29:40

Revolutionizing Debt Collection | The Power of Self-Service Portals | Ep. 211

24:50

RMAI Membership Unlocked | How Debt Buyers Can Maximize Their Involvement

29:02

Global BPO Services in Debt Collection | Trends, Benefits & Best Practices | Ep. 209

59:32

The Critical Role of Customer Service in Modern Debt Collection | Expert Insights

33:16

Inside the 2024 TransUnion Report | Key Debt Collection Insights & Predictions | Ep. 208

26:14

Legal Outsourcing for Debt Buyers | Insights from Velocity Investments | Ep. 207

43:47

Balancing AI-Powered Convenience and Personal Privacy | Risks, Rewards & Regulations | Ep 1

02:43

ACA Visionaries | Why We Go | Linda Dameron, Crown Asset Management & Katalina Dawson, Branding Arc

36:52

Holly Naiman: How Self-Reflection Fuels Success | DebtConnection | Career Path With Katalina | Ep 14

55:15

Debt Collection Hiring Strategies: How to Recruit and Retain Top Talent in 2025

29:49

Revolutionizing Debt Collection with Voice Generative AI | Kompato's Justin Miller & Nguyen Nguyen

10:50

AI Bot Calls - Debt Collection Consumer Support | Kompato | Justin Miller & “Sarah” | 5 Minute Pitch

25:18

Understanding Debt Buyer Insurance: RMAI Certification Insights with John Bedard | Ep 205

04:21

NCBA Executive Experience | Why We Go | Joy Jackson - Faber & Brand; Michael Stillman - Stillman Law

06:17

BPO in South Africa | Nutun | Reese Naidoo, Stephan Nadasan, Natalie Billson | 5 Minute Pitch

28:50

Debt Collection Strategies for a Digital-First Era with Brian Bowers of Financial Recovery Services

59:55

Collaboration in Debt Relief: Building Bridges Between Debt Collection and Debt Settlement

31:34

How eMatrix Training is Modernizing Debt Collection | 5 Strategies with Jodie Bedoya | Ep 203

23:28

Unlock Small Debt Buyer Strategies with Andrew Roskam from Acctcorp International, Inc. | Ep 202

35:00

Jack Gordon: The Entrepreneurial Journey | WebRecon LLC | Career Path with Katalina | Ep 13

09:23

DebtLink | Chris Murphy aka Santa: Managing the Busy Season with AI & Outsourcing | Ep 201

08:04

Debt Collection Licensing, Bonding & Insurance | Cornerstone Licensing | 5 Minute Pitch

03:03

ACA Fall Forum | ACA International | Why We Go | Aaron Reiter - InterProse

02:52

NCBA Connect | Why We Go | National Creditors Bar Association | Christina Taylor & Joy Jackson

08:28

Consumer Portal & Digital Debt Collection | Concepts2Code | Mark Reinhard | 5 Minute Pitch

40:39

Katie Zugsay: Unexpected Paths | Finexus Insurance Agency, LLC | Career Path w/Katalina | Ep 12

56:19

Can Trust and Compliance Coexist in Debt Collection? Discover How Velo Law Achieves Both

34:10

The Bureaus, Inc. | Marian Sangalang on Selecting Debt Buyer Software | Ep 200

08:25

Coaching & Empathy Training for Debt Collection | eMatrix | Jodie Bedoya | 5 Minute Pitch

02:58

Debt Connection Symposium (DCS) | Why We Go | Sam Matthews - TX Dow Employee Credit Union (TDECU)

04:20

Preparing for Your 5-Minute Pitch

57:00

6 Use Cases for AI in Debt Collection | Introducing the AI Hub Podcast | Receivables Info

26:12

ARM Compliance Business Solutions | Debra Ciskey talks Debt Collection Diversification | Ep 199

02:07

🚀 Welcome to Receivables Info – Your Hub for the Receivables Management Industry!

17:47

The Bureaus, Inc. | Lorenzo Alcantar: Personality Assessments for Finding the Right Fit | Ep 198

35:09

Khalilah Lyons: Culture of Empowerment | Answer the Moment, LLC | Career Path w/Katalina | Ep 11

25:31

Yrefy, LLC | Dan Parks on Student Loan Refinancing & Student Loan Options | Ep 197

30:20

ACA Intl. - Cybersecurity Collective | Sameer Maini, Jonathan Goldberger, Chanh Nguyen | Ep 196

05:10

ACA Annual Convention | ACA International

28:20

Receivables Management Association Intl. (RMAI) | Mike Becker: New Executive Director | Ep 195

30:40

Barron & Newburger, P.C. | Mitchell Williamson: Settlement Negotiations | Ep 194

08:24

RMAI Certification Audits | ARM Compliance Business Solutions | Sara Woggerman | 5 Minute Pitch

28:52

National Credit Adjusters | John Nokes on Applying AI in Receivables Management | Ep 193

31:13

Susan Richards | Leadership Skills | CredTech Consulting LLC | Career Path with Katalina | Ep 10

19:03

ACA International | Tim Haag & Mindy Chumbley look ahead at ACA Visionaries & Fall Forum | Ep 192

26:19

ARM Compliance Business Solutions | Sara Woggerman talks AI from a Compliance Perspective | Ep 191

55:47

Why Creditors Need Dedicated Debt Collection Software Systems: Insights from Latitude by Genesys

17:03

National Creditors Bar Association | Barbara Nilsen & Sarena Gaylor talk NCBA Connect 2024 | Ep 190

01:01:09

Maximizing Your Industry Conference ROI: Strategies for Debt Collection Professionals

17:54

Midlands Credit Management | Jessica James on Maximizing Data Management | Ep 189

21:01

Liz Terry: Adapting to Changes | National Creditors Bar Association | Career Path w/ Katalina | Ep 9

52:45

Online Features Consumers Expect from Debt Collection Payment Portal | Concepts2Code - Mark Reinhard

21:29

ACA International Members Discuss Risk Mitigation Programs & Reducing Insurance Premiums | Ep 188

16:57

Landmark Strategy Group | Don DiGiacomo on Credit Union Debt Sales & Debt Sales Compliance | Ep 187