Music is art, but Muzak is science. And when you employ the science of Muzak: in an office, workers tend to get more done, more efficiently, and feel happier. In an industrial plant, people feel better and, with less fatigue and tension, their jobs seem less monotonous. In a store, people seem to shop in a more relaxed and leisurely manner. In a bank, customers are generally more calm, tellers and other personnel are more efficient. In general, people feel better about where they are; whether it's during work or leisure time. Muzak is all this and more. That's why we say Muzak is much more than music.