03:06

Toyota’s AI Voice Agents: Elevating Safety and Customer Satisfaction

04:25

Enable Real-Time Voice-to-Chat Translation

03:48

Bayer's Chatbot Revolution: Xenia Hanke on DSO Go and AI Impact

01:53

AI in Healthcare: Streamlining Insurance Updates

03:02

Lippert reduces costs and frees Agents time with AI

01:24

Save Flow as Image for Cross-Team Collaboration

37:42

Cognigy.AI Tech Update Q2 2024

16:59

Lippert's AI Agent Cuts Costs by 80% and Boosts Sales

01:05

Looking for your next career move? Join the #CognigyCrew!

02:22

🎉 The #CognigyCommunity is celebrating all over the world! 🌍🎉

00:43

Cognigy Raises $100 Million in Series C Funding to Build & Manage the AI Workforce of the Future!

01:26

📣 Highlights from OMR 2024

02:01

AI in Retail: Your Personal Shopping Assistant

22:09

Hallo, ich bin LEA – die KI-Assistentin der Salzburg AG, KI-Kundenservice, der begeistert

29:57

Where's the Impact? GenAI's Business Value in Enterprise CX

02:17

Transforming Outbound Calls: AI Agents for Sales and Marketing

26:59

Contact Centers of the Future: Human-Like Voices and AI Copilot

22:04

Conversation Design in the Age of LLMs by Hans van Dam

02:58

Live Demo Toyota & Cognigy Breaking New Boundaries

24:51

VUX World: What got you here won’t get you there…

25:31

ERGO: Driving Innovation at Incumbents – Practical Examples and Key Learnings

37:15

Cognigy.AI Tech Update Q1 2024

33:08

IVR war gestern: Mister Spex präsentiert die Zukunft des KI-gesteuerten Kundenservice am Telefon

22:24

Lufthansa: Conversational AI at Scale – Learnings from Lufthansa Group

19:13

Virgin Pulse: From Standard to Superb – The Containment Rate Leap

16:15

Revolutionizing CX: E.ON is Unleashing Creativity with Conversational AI

17:01

Optimizing CX: Bosch's Concierge Bot Paves the Path to Success

22:22

Unlock the Power of Emerging Tech: Insights from the CX Innovation Institute

21:14

AI-Powered CX: Discover the Future of Customer Experience with Thijs Waanders

20:22

BXG Academy: Changing Perceptions of Customer Experience

29:08

Unlocking the Power of AI in Customer Service: A Conversation with 8x8 and Cognigy

22:40

Revolutionize your Customer Service: Unlock your Agents Superpowers with the Cloud Tech Gurus

21:19

Conversation Design in the Age of Generative AI: Challenges and Opportunities

22:50

Exploring Tomorrow's Contact Centers with Dave Michels: AI, Data Focus, and Evolving Perceptions

25:59

Customer Service in 2024: Bridging Gaps, Age Preferences, and Employee Satisfaction

20:08

Navigating the Future of Customer Experience: Insights from Sheila McGee-Smith

14:40

The Evolving Landscape of Contact Centers in 2024: Blair Pleasant's CX Forecasts

17:40

Decoding the Future: Data-Centric CX Strategies with Nicholas De Kouchkovsky

16:44

Key Strategies for Leadership Buy-in for 2024 with Zeus Kerravala

03:30

Cognigy Experience Summit 2024

00:55

CCW Berlin 2024 - Day 2 Highlights

13:22

Navigating the AI Revolution: Insights from Cognigy's CEO Philipp Heltewig

00:44

CCW Berlin 2024 - Day 1 Highlights

02:21

Real-time Voice Translation with Cognigy Agent Copilot and Genesys Cloud CX

39:59

Cognigy.AI Tech Update Q4 2023

04:37

Deliver Exceptional Customer Experiences with Cognigy

25:26

Cognigy Sessions: AI Copilot

30:00

Introducing AI Copilot: Reimagine Agent Assist for Enterprise Contact Centers

22:19

The Future of Customer Service in the Insurance Industry in a ChatGPT World

01:35

Cognigy Knowledge AI: KI-Agenten für den Kundenservice der Zukunft

02:34

Digital X 2023 Highlights: Create AI Agents for Telecoms with Cognigy

42:28

Cognigy & InVision Webinar: Evolution im Contact Center - wie Mensch und KI zusammenarbeiten

01:49

Transform CX with GPT-Powered Question Answering

01:39

Transform Your Customer Service Experience with AI Agents for Your Business

54:49

Cognigy.AI Tech Update Q3 2023

45:42

Cognigy Knowledge AI: Launch Webinar

39:29

Transforming E-Commerce with AI - Foundever

04:28

AI Agents for Retail - EN

03:02

Exzellenter Kundenservice ohne Wartezeiten mit Cognigy.AI

01:01:29

Cognigy.AI Tech Update Q2 2023