52:20

What your client don't tell you (part two) with Carey Evans & Simon Rhind-Tutt

41:03

What your clients don't tell you (part one) with Carey Evans & Simon Rhind-Tutt

51:17

Adapt agency services for changing client needs, with David Huckerby and Natasha Jones

53:37

How to productise your agency’s value, with Brian Kessman

01:28

The Future of Agency Models Redefining Roles for Productized Pricing

52:03

Why time-based pricing doesn’t work for agencies, with Tim Williams

47:43

Why agencies need to re-think project management, with Jack Skeels

51:26

Why selling to prospects and clients is different, with Tim Riesterer

55:51

How agencies stand out or die, with Gareth Healey

39:06

How to win without pitching, with Shannyn Lee

43:39

From laptop business to multi million dollar agency, with Jarrod Lopiccolo

37:33

How a workshop culture builds high performing agency teams, with Alison Coward

44:18

Selling your agency in 2024, with Jonathan Baker

01:13:10

Why the agency business model isn't working, with Michael Farmer

42:50

How to manage a remote agency team, with Gustavo Razzetti

51:05

How to price to maximise profit - with Alfie Wenegieme

51:54

Agency strategy and predicting the future with AI, with Nikolas Pearmine

01:18:31

How to Sell, with Marcus Cauchi and Benjamin Dennehy

49:15

Agency project management and service delivery, with Joanne Reid, Cactus

44:53

How to escape the daily grind of agency ownership, with Karl Sakas

05:40

Bonus episode 5 of 5: How to get account managers adding value to your agency from Day 1

05:25

Bonus episode 4 of 5: How to get your account managers to ask better questions

08:32

Bonus episode 3 of 5 - Do your account managers know how to run an effective client meeting?

09:31

Bonus ep. 2 of 5: From 'order taker' to trusted advisor - raising the value of your account managers

07:00

Bonus ep.1 of 5: Why your account managers need entrepreneurial skills

50:59

How creative strategy and account management work together in an agency, with Free Partners

56:03

How to improve performance and reduce stress, with David Meikle

58:18

What's wrong with agency new business and how to fix it, with Benjamin Dennehy

19:25

How agency leaders can help account managers to grow existing client business, with Jenny Plant

47:18

A creative director's perspective on account management, with Joey Tackett

01:02:35

AI for Account Managers webinar, with Roy Murphy & Jenny Plant

01:05

What's a true 'win-win' deal? - Mike Lander

01:04

I don't have to love what the client loves - Andy Kaye

01:02

Establishing an AI taskforce within your agency, Dale Bertrand

43:23

How an SEO agency is automating their internal workflow using AI tools, with Dale Bertrand

40:14

How agencies are navigating the legalities of AI use, with Sharon Toerek

55:58

How does a non-billable CSD spend their time in an agency?, with Luke Bowler

46:25

What a senior account director does in a brand strategy agency, with Andy Kaye

49:21

Agency processes and client management with Rob Da Costa

49:50

How to negotiate with procurement, with Mike Lander

49:22

How a copywriting agency is embracing generative, with Konrad Sanders

01:19

AM and PM roles & responsibilities in a creative agency - Sara Forner Howland

55:03

How AMs & PMs work together in an internal comms agency, with Lindsay McCleary & Sara Forner Howland

53:25

What agencies need to know about generative AI, with Roy Murphy

00:57

What does the Poised app do for your communication skills? - Soumya Mohan

01:00

Using AI for predictive analytics - Soumya Mohan

00:25

Your creative agency's competitors are waiting in the wings - Jenny Plant

01:17

How the Poised app works for account managers' communication skills - Soumya Mohan

01:04

How does your behaviour as a leader affect your agency team? Matthew Plant

00:55

As an account director, plan more time for learning - Spencer Gallagher

01:02

What does client partnering mean in account management? Vicky Janaway

00:57

Defining resilience in creative agency account management - Louisa Pau

01:02

Friction points and value in account management - Beth Sharma

01:08

Practice the art of delegation in your creative agency - Vicky Janaway

00:32

Ask your agency client why they are asking for this project - Emma Blaken

01:00

Are you micromanaging as a creative agency owner? Louisa Pau

00:54

Partnership and collaboration between a creative agency and a client - Vicky Janaway

00:56

What value can an account manager bring? Matt Bonser

01:15

Procurement teams can facilitate introductions to creative agencies - Iris Gatzweiler

00:43

Encourage enjoyment and engagement in your agency team environment - Alison Coward