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Rajiv Coomar @UCMX_CHkmqREa1hO0g7zH40w@youtube.com

1.7K subscribers - no pronouns :c

Talks about #ivr, #copilot #avaya, #ccai, #awsconnect, #cha


04:12
Change Language Runtime Using Set Voice in AWS Connect
25:34
Chapter 7: Add Data stores | Gemini in Dialogflow CX
16:26
Amazon Q setup in AWS Connect
15:55
Configure Custom Agent Workspace/ CCP V2 in AWS Connect
07:13
Chapter 2.1: Add DTMF to an Intent In Dialogflow CX
09:02
Chapter 6.5: Webhook – Configure OAuth 2.0 (using Ping Identity) with In Dialogflow CX
15:16
Chapter 6.4: Webhook – Rich Message In Dialogflow CX
12:46
Chapter 6.3.2: Webhook – Handle API Error Using State Handler In Dialogflow CX
11:25
RFP : Chatbot Questions to Ask : For New Chatbot Requirement
13:28
RFP : Chatbot Questions to Ask : If Client Already A Chatbot
09:28
Show & Pass Contact Attributes in CCP Using View - AWS Connect
07:00
Chapter 6.3.1: Webhook – Handle 40X Error in API Call In DialogFlow CX
26:07
Chapter 6.3: Webhook – API Call In DialogFlow CX
16:10
Chapter 6.2: Webhook - Parameters In DialogFlow CX | Ex: Office Hour Check
07:47
Chapter 6.1: Enable Webhook In DialogFlow CX
15:13
Chapter 5: Welcome Event And Rich UI In DialogFlow CX
07:04
Chapter 4: Create Custom Entities In DialogFlow CX
17:48
Chapter 3: Create Multiple Entities/Parameter In DialogFlow CX
09:08
Chapter 2: Create Intent In DialogFlow CX
08:46
Chapter 1: DialogFlow CX Tool Overview | Dialogflow CX Tutorial
12:13
Setup CUSTOM CCP in AWS Connect | Using Stream
10:02
How to Collect User "Password" in Amazon Connect Chatbot | PII Compliance
10:13
How to Hide/Redact user Input for Amazon Connect chatbot | PCI Compliance | Hide From Live agent
07:19
Difference between Dialogflow CX vs Dialogflow ES
04:10
Configure Quick or Canned response in AWS Connect
07:40
Explained : CCP V2 & Agent Workspace in AWS Connect
04:56
Customize AWS Connect Chat Widget Launch Button | Amazon Connect
03:04
Download Chat Transcript in-Built AWS Connect Chat Widget
06:20
Pass the customer display name to AWS Connect chatbot inbuilt widget
02:55
Directly Pass Contact attributes in-Built Chat Widget
07:12
Pass Contact Attributes In in-Built Chat Widget ( with security token)
01:48
Overview: Transfer to Agent in Microsoft Copilot
07:32
Topic and Global Variable in Microsoft Copilot
05:12
Handle Multi-Languages in Topics for Microsoft Copilot | Microsoft Copilot
07:23
How to add Multi-Languages in Microsoft Copilot | Microsoft Copilot
05:38
How to Deploy Copilot in “MS Teams” | Microsoft Copilot
10:13
Full code: Get Real-Time Transcription of Dialogflow CX Voice
06:21
How to “Deploy" Copilot in Website | Microsoft Copilot
05:46
How to use “Generative AI “ in Copilot | Microsoft Copilot
09:44
How to use “Edit with Copilot” | Use Case- Flipkart Items- JSON Array
07:02
How to move from One Topic to Another Topic? | Microsoft Copilot
09:29
How to Use Adaptive Cards in Copilot | Microsoft Copilot
21:48
How to call API/Webservice in Copilot? | Using Power Automate | Microsoft Copilot
09:26
What are the Topics in Copilot? | Use Case- Flight Status | Microsoft Copilot
06:13
How to Create a chat-based chatbot using Copilot? | Copilot walkaround | Microsoft copilot
08:49
What Is Microsoft Copilot? | Use Cases call flow in details| MS Copilot
06:36
Without User Input show Interactive message/view “Cards” at Welcome Prompt | Amazon Connect chatbot
05:25
In-built chat widget with Security Key (JWT) – Run in Localhost | AWS Connect
08:22
Make a VIDEO call from Web| Azure Communication Services (ACS)
09:43
Make a Voice call (VOIP) from Web | Azure Communication Services (ACS)
10:19
Make a Phone call (PSTN) from Web | Azure Communication Services (ACS)
05:44
Create Communication Service Resource - Buy Phone number | Azure Communication Services (ACS)
02:33
What is ACS? | Azure Communication services (ACS)
14:41
Step 3 : Free Business Email Using ZOHO Mail | How to make website
08:56
Step 1 : Buy Domain | How to make website
20:59
Step 2 : Free Web HOSTING | How to Make Website | Using Firebase
06:33
Handle List using JavaScript event in Dialogflow CX messenger
04:48
Handle List Using Event Handler in Dialogflow CX Messenger
06:40
Handle No-Input in Text Based Chatbot i.e Dialogflow Messenger with JavaScript event
03:03
Clear Session Data Once Customer Refreshed The Webpage