02:31

How to Customize Your Survey | Quick Walkthrough of Qualaroo's Survey Design Section

11:11

Understanding the Qualaroo Targeting Section for Desktop

03:06

How Vattenfall Improved Customer Satisfaction & Loyalty With Qualaroo | Case Study

01:44

How Twilio Leveraged Qualaroo’s Behavioral Insights to Drive Product Success 🚀 | Case Study

06:10

What Are On-Site Surveys? Examples & Benefits

04:01

How to Create a Website Exit Survey

05:12

How to Conduct Usability Testing with Feedback Surveys

04:18

How to Create In-Context Surveys

04:46

How to Collect Customer Feedback Using Surveys

03:31

How to Measure Customer Satisfaction: 6 Key Metrics Unlocked

02:46

How to Create a Popup Survey

08:49

What Is Customer Feedback and How to Gather It Effectively

03:00

What Is NPS Score and How Does It Benefit Your Business?

02:38

What is Customer Feedback

07:10

How to Create a User Research Survey

05:59

How to Create a Customer Satisfaction (CSAT) Survey: Easy Steps

02:50

How to Collect Mobile App Feedback

02:28

How to Collect Website Feedback

01:10

How to Create Net Promoter Score Survey with Qualaroo

02:14

How To Calculate Net Promoter Score

02:39

What Is Qualaroo & How It Works

08:36

Webinar: Templates by Qualaroo

00:45

Introducing Templates by Qualaroo

16:44

Qualaroo Demo

08:06

Nudge for Prototypes - Webinar

01:32

3 Ways Udemy Learns From Their Students

02:35

How to Streamline User Research for Your Business With Qualaroo

01:20

Nudge for Prototypes - Demo

00:43

Advanced Targeting

02:06

(1/5) Supercharge Your Revenue With Data-Driven Pricing

10:48

(2/5) Supercharge Your Revenue With Data-Driven Pricing

12:20

(3/5) Supercharge Your Revenue With Data-Driven Pricing

25:25

(4/5) Supercharge Your Revenue With Data-Driven Pricing

02:38

(5/5) Supercharge Your Revenue With Data-Driven Pricing

09:20

Q&A (5/5)

05:27

How to Build Actionable Personas to Improve Conversions (4/5)

08:28

Case Studies: How Companies Used Feedback to Drive Tests that Drove Conversions (3/5)

19:32

When and How to Ask for Feedback without Distracting the User Experience (2/5)

11:20

Use Quantitative Analytics to Define Your Objectives for Feedback (1/5)

00:49

What is Qualaroo?

05:09

Q&A: How do you convince clients that user research is an important part of brand building?

04:38

Q&A: How much feedback is "enough" feedback?

01:47

Q&A: What happens if your segmentation/persona data is not aligned with the story of your company?

01:06

Q&A: How often do you recommend updating your personas?

02:54

Q&A: Who owns user research - marketing or product? How do you manage the ownership?

02:15

Q&A: What percentage of your marketing budget should be applied to research?

02:17

Q&A: Do you recommend doing persona research before market segmentation research, or vice-versa?

01:43

Q&A: How do you deal with a non-linear customer, customer lifecycle, and/or buyer journeys?

00:39

Q&A: When do you know how to add a new persona?

01:26

Q&A: How do you address the challenge of different technologies between clients and agencies?

03:10

Q&A: When a company pivots in its brand strategy, what does that look like?

19:32

Building a Brand Using Feedback and User Research

02:49

Building a Brand Using Feedback and User Research

00:30

Close the loop!

00:29

Creating a Zap

00:26

Zap in action

03:12

How important are vanity metrics for board meetings? Can they be the same as KPIs?

08:19

How do you define active vs. passive data? Is there any crossover?

01:09

How do you deal with privacy issues when it comes to heatmaps?

04:42

Should surveys be the last resort when it comes to feedback? If not, what are best practices?