At Accolade, we believe a better healthcare experience is possible. In fact, we built our company with the express purpose of creating a service that delights people rather than frustrating them, one that empowers them instead of excluding them.
When clients call us for the first time, they get their own Accolade Health Assistant,® their single point of contact—an ally who will stay by their side throughout their healthcare journey, from the first call to the hundredth call. Our health assistants' one job is to take care of clients, help them get the right care and become better healthcare consumers.
On this channel, you'll get to hear firsthand from our health assistants as well as the people we serve every day. Knowing that we help improve their lives is our biggest reward.