TCN is a cloud-based call center platform for enterprises, contact centers, BPOs, and collection agencies worldwide. TCN combines a deep understanding of the needs of call center users with a highly affordable delivery model, ensuring immediate access to robust call center technology, such as predictive dialer, IVR, call recording, and business analytics required to optimize operations and adhere to regulations. Its âalways-onâ cloud-based delivery model provides customers with immediate access to the latest version of the TCN solution, as well as the ability to quickly and easily scale and adjust to evolving business needs.
TCN provides its cost-effective, cutting-edge solutions through layered integration of leading Cloud as a Service (CaaS), Multichannel, Predictive Dialing, and TCNâs own Interactive Voice Messaging, and Interactive Voice Response (IVR).
Regardless of your companyâs size, location, or application, TCN can provide powerful solutions for your business.