01:16

The Road to +60% Automation

23:18

Ultimate's Future-gazing AI Series Session 5: UltimateGPT: The Future of Multilingual CS Automation

18:56

Ultimate's Future-gazing AI Series Session 4: The Future of AI-augmented Support Operations

07:19

Die ultimative Automatisierungsplattform für den Kundensupport

03:23

Ultimate’s AI researcher Meysam Asgari-Chenaghlu on the future of AI

01:45

Ultimate’s AI researcher Meysam Asgari-Chenaghlu on prompt engineering best practices

07:25

Premium Plus on using generative AI & conversation design to transform support

07:04

AI Agents (Ultimate) in Action: Hybrid CS Automation Demo

11:37

How Beds and Bars saw rapid time to value with gen AI and conversation design

01:47

AI Agents (Ultimate): Discovering Conversation Journeys

01:01

Customer Service Trends 2024

01:47

UltimateGPT: the generative AI-powered bot for your support

01:28

The Ultimate ticket automation solution

02:00

The Ultimate chat and messaging automation solution

07:05

The Ultimate customer support automation platform

09:34

The Ultimate x Zendesk partnership: An interview with Björn Bauer from Zendesk

08:15

TrustedHousesitters’ automation journey with Ultimate and Zendesk: An interview with Lucy Botting

07:38

AI Agents (Ultimate) in Action: Fintech and SaaS Demo

02:50

AI Agents (Ultimate) in Action: Measure ROI with Analytics for Generative Replies

51:17

Educational Event - How to scale your Zendesk support with the power of AI

06:41

AI Agents (Ultimate): Product Overview

02:27

Personalization with UltimateGPT - Generative AI for Ecommerce and B2B

01:01

Personalization with UltimateGPT - Generative AI for Travel

58:37

Partnership Event - The Modern Outsourcing Company - Bringing Human & AI Agents Together

10:02

UltimateGPT Demo

08:06

Zenjob's success with UltimateGPT

08:41

Matthias Goehler from Zendesk on "How generative AI will change customer support?"

54:05

Product Launch - How to instantly level up your customer support with generative AI

01:01

The Ultimate Generative AI Hub

04:17

Salesforce Case automation - How Ultimate can automate inquiries in webform and email channels

08:46

How to prioritize retention in a recession

22:09

Partnership Event - Steps to AI Success

11:50

How to add generative Al to your customer support in minutes

06:02

How Al powers more rewarding careers with Madison Hoffman

06:28

How Al powers more rewarding careers with Hans van Dam

44:43

German Event - Multikanal-Kommunikation & Chatbot-Automatisierung

01:01:09

Product Launch - Ticket automation: your new strategy to beat the backlog blues

34:24

Educational Event - How to prep your support team for peak season

44:21

Partnership Event - How to keep your customers happy this peak season with automation

45:20

German Event - So schaffen Sie bessere Kundenerlebnisse im Jahr 2022

47:19

German Event - Vom Kostenfaktor zum Umsatztreiber: KI im Kundenservice macht’s möglich

47:22

Educational Event - Essentials for support automation success: tech, team & timeline

51:19

Product Launch - Introducing: the Ultimate bot training tool

05:01

How Lush balances AI automation with personal connections

08:19

How integrations drive higher automation ROI for TransferGo

08:29

Introducing: Ultimate's Integration Builder

47:48

Partnership Event - Messaging & Automation: How to be there for your customer - wherever, whenever

41:34

Educational Event - Support Automation 101: Your guide to getting started

44:18

Educational Event - Customer Support Automation: How to measure success

49:42

Partnership Event - How to wow customers with no-touch support on Zendesk

42:55

Product Launch - Go global: How to launch customer support in 109 languages

54:19

Educational Event - Conversation design: How to humanize automated support

41:34

Partnership Event - Conversational AI for customer support: How to make it work for you

13:55

Ultimate's Future-gazing AI Series Session 3: The Future of Al-enhanced Business Partnerships

05:57

UltimateGPT Product Updates - Part 1: Bot Persona

02:48

UltimateGPT Product Updates - Part 2: Intent Assistant

24:25

Ultimate's Future-gazing AI Series Session 2: The future of Al-enabled support teams

15:48

Ultimate's Future-gazing AI Series Session 1: The future of AI-powered contact centers

46:02

Product Launch - Beyond AI: Why integrations are the secret to better support

00:33

Introducing the Future-Gazing AI Series