01:24

HDI Events Exhibitor Experience - Avatier

01:11

HDI Events Exhibitor Experience - ServiceNow

01:08

HDI Events Exhibitor Experience - Resolve Systems

00:25

Service Management World Networking

00:25

Service Management World

01:19

HDI Community Final HD

00:27

HDI 2019 Conference & Expo: Special Message from Vanilla Ice

00:47

HDI Training: Chick-fil-A

00:16

SMW18-WebSizzle

01:07

Service Management World 2018: Highlights

03:19

HDI Support Center Analyst Course Overview

02:51

Highlights from HDI 2018

01:05

HDI Leadership Forums

01:07

HDI is Blazing a Trail!

10:50

2018 Ron Muns Lifetime Achievement Award

02:08

What's Hot at HDI - August 2018

00:49

HDI Membership

00:44

HDI Awards

10:16

2018 Analyst of the Year

07:36

2018 Desktop Support Technician of the Year

09:38

2018 Local Chapter Officer of the Year

07:51

2018 Manager of the Year

05:39

2018 Team Excellence Award

00:46

There’s nobody like HDI

01:25

Why I HDI

00:54

This is your home!

02:54

Announcing Service Management World 2018!

00:51

HDI Condensed Customer Journey Video

02:41

Watch the HDI Journey

04:39

FUSION 17: Service Improvement Award Ceremony

03:39

FUSION 17: Knowledge-Centered Support Award Ceremony

03:15

HDI Conference for Exhibitors

09:23

Analyst of the Year Award

07:42

Desktop Support Technician of the Year Award

13:12

LCO of the Year Award

06:06

Team Excellence Award

03:12

Hall of Fame Awards

07:08

Manager of the Year Award

03:15

HDI 2017 Conference & Expo Wrap-Up

13:24

FUSION 16: Service Management Award Ceremonies

01:01

SUMMIT Software Inc at FUSION 16

01:13

Navvia at FUSION 16

02:06

FUSION 16: Meet Joe Foster (Session 306)

00:52

ManageEngine ServiceDesk Plus - FUSION 16

01:16

KCS Journey: How I Made Managers and Supervisors Happy

02:31

HDI 2017: Team Performance and Transformation

01:10

CA Technologies at FUSION 16

02:57

HDI 2017: Service Desk Foundations

03:10

HDI 2017: Reinventing the Customer Experience

02:24

HDI 2017: Support Center Optimization

05:20

HDI 2017: Service Desk Masters

02:32

HDI 2017: Putting Metrics to Work

03:47

HDI 2017: Executive Stakeholder Perspective

03:59

HDI 2017: Evolving Desktop Support

01:50

HDI Forums

01:00:53

Stop, Drop, and Gamify

01:12:55

The Culturetopia Effect

58:33

Navigating Evolving Support Models

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HDI Buyer's Guide Live

01:15:11

Best Support Center Practices in Security