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Center for Customer Insights at Yale SOM @UCFM_FhrSC46Y5Zenly8Ie1g@youtube.com

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01:14
What is an Insight? Nick Graham
00:43
What is an Insight? Stan Sthanunathan
26:06
The Impact of Generative AI on Content Markets - H. Tai Lam
01:03:38
Advancing the Insights Function: A Panel Discussion
39:47
Using Data to Quantify the Impact of Brand Programs - Meagen Eisenberg
32:48
Leveraging Fan Data to Drive Deeper Audience Connections - Matt Chmura
29:51
Insights from Digital to Power Up Brands - Brigitte King
38:35
Cracking the Code: How Consumer Insights Fueled DoorDash's Newest Brand Evolution - Alanna Shipley
01:09:04
The Changing Role of the CMO: A Panel Discussion Presentation
01:01:32
Charisma Workshop - Zoe Chance
22:28
Supply and Demand for Sustainability Claims - Kristina Brecko
26:27
Consumer Memory and Competitive Interference - Navdeep Sahni
28:18
Tackling US Opiod Crisis: Data-Driven Detection of Suspicious Retail Buyers - Seethu Seetharaman
25:59
Rethinking the 5-Star Approach to Satisfaction Scales - Uri Simonsohn
19:45
Ending on a Familiar Note: Perceived Endings Motivate Repeat Consumption - Yuji Winet
17:21
Even Number Preference in Quantity Selection - Joowon Klusowski
21:50
Demand Estimation with Text and Image Data - Giovanni Compiani
01:11
What Differentiates a Partnership with YCCI?
01:17
Emotional Connections with Consumers
00:34
Most Websites are the Digital Equivalent of Empty Stores
01:17
Jon Iwata: Data, Trust, and AI
24:30
Data, Trust, and AI
33:56
Building a Consumer-Centric Organization
40:43
Rethinking the Customer Journey: Shifting Focus to Experience
56:46
The Changing Role of the CMO: A Panel Discussion
23:10
When do People Trust AI? Algorithm Adoption and Human Egotism
22:25
Influencing Privacy Valuations with Choice Architecture
20:05
How Long do People use Their Stuff
19:47
The Impact of Major Events on Consumer Behavior
17:17
Zero to One: Sales Prospecting with Augmented Recommendation
20:54
Evaluation Inflation: Investigating the Validity of Online Reviews
23:44
Thinking Online: Mistaken Perceptions of Personal Knowledge in a Digital World
24:03
Enhancing Online Experimentation Strategies
59:42
Learning from Leaders: Zoe Chance in Conversation with Jiwoong Shin
56:19
Learning from Leaders: Barry Nalebuff in Conversation with Daylian Cain
22:20
Smartphones are the Mirror of the Self
20:08
On the Perils and Potential of Mobile Location Data
26:00
Using Conversational Receptiveness to Enhance Doctor-Patient Interactions
18:47
Hurts So Good: Luxury Products that Incur Environmental Costs are Preferred
22:56
Corporate Diversity and Its' Implications for Consumer Behavior
22:18
Digital Verification Network and Inclusive Access to Credit
29:40
Data-Driven Decision-Making
01:02:12
The CEO-CMO Relationship: A Panel Discussion
32:17
Consumer Centricity in a World of Data
21:14
The Simple Economics of Artificial Intelligence
56:58
Learning from Leaders: Cass Sunstein in Conversation with Zoe Chance
54:52
Learning from Leaders: Stakeholder Capitalism for the CEO Agenda
57:10
Learning from Leaders: The Science of Motivation with Ayelet Fishbach & Taly Reich
57:02
Learning from Leaders: Modern Methodologies for Strategic Growth with Mark Roberge
55:53
Learning from Leaders: Human-AI Integration with Renee Richardson Gosline
58:19
Learning from Leaders: A Conversation with Daniel Kahneman
00:51
Yale Professor Ravi Dhar on Stakeholder Capitalism
56:41
Learning from Leaders: The Heart the Business with Hubert Joly
47:35
Learning from Leaders: Marketing, Then, Now & What's Next? with Stan Sthanunathan
48:47
Learning from Leaders: Re-Imagining the Insights Function with Stephan Gans
51:09
Learning from Leaders: Quantum Marketing with Raja Rajamannar
02:13
YCCI Discovery Projects
00:35
Linda Schupack, AMC Networks
02:30
Shaping a Sustainable Digital Future
01:01:27
Perspectives from the World of Insights: A Panel Discussion