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About
Hi, I'm Sheina. I created this channel to help call center applicants ace their job interview, improve their call handling skills, and survive their call center life.
I worked in the call center industry for 4 years (two years as a Customer Service Representative, two years as a Quality Analyst). All tips I'm sharing here are based on experience.
For inquiries, email me at sheinamendez28@gmail.com.
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