02:40
Improve your customer service with GOSS Interactive
28:41
GOSS Digital Self-Service in the Public Sector 2016 webinar
02:39
GOSS User Group | London September 2015
02:12
Case study: Colchester Borough Council on track for £1.3m Channel Shift savings
02:34
Case Study: Brittany Ferries transforms online customer experience with GOSS iCM
02:38
Case study: City of Wolverhampton Council on track for £1.5m savings with GOSS Self-Service Platform
07:35
Paul O'Rourke from Wolverhampton Council talks about the GOSS Self Service Panel
04:49
Anne Sweetin from Dumfries and Galloway Council talks about the GOSS Self Service Platform
04:30
Mandy Jones from Colchester Borough Council talks about the GOSS Self Service Platform
23:55
GOSS Business Process Management Introduction
49:09
GOSS iCM 10.0.2.0 Form improvements
12:16
What's new in GOSS iCM 10.0.2.0
38:35
GOSS Business Process Management Overview
03:17
GOSS iCM Shortcuts and the Workflow Engine
02:18
GOSS iCM setting information to auto-fill
01:44
GOSS iCM approval and email notifications
22:17
User Centred Designand web design
11:08
Self Service Platform - a customer/user view
08:30
Self-Service economic challenges and drivers
02:42
Introduction to Self-Service for Public Sector and Local Authorities
08:07
GOSS Self-Service Platform demo
00:22
Easy-to-use website editing
02:02
Embedding video in a website
02:24
Submitting forms and viewing data in GOSS iCM
02:06
Adding a form to an article in GOSS iCM
02:22
Using form actions e.g. email in GOSS iCM
01:42
Editing a multi-page form in GOSS iCM
04:05
Creating a new multi-page form in GOSS iCM
03:33
Re-using form content to quickly build forms in GOSS iCM (blueprints and snippets)
05:54
Creating an address form and saving a snippet in GOSS iCM
05:17
Commonly used field types in GOSS iCM
04:15
LiveChat demo
03:02
External content suggestions
04:03
Location picker using Google Maps
09:33
My Account - Bulky Waste Collection example
09:54
Integration with IKS FISE to bring Semantic Web Technology to GOSS iCM
03:43
External content search
03:05
GOSS Marketing Dashboard functionality
02:27
The GOSS Marketing Dashboard overview
01:54
Website integration with SharePoint content | updating demonstration
03:32
Website integration with SharePoint content | administration setup
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About
GOSS Interactive facilitates the delivery of business goals in the online environment, enabling organisations to keep their websites agile and relevant. Through its Web Content Management system, GOSS iCM (intelligent Content Management), GOSS Interactive provides websites and the technology to maintain them as well as hosting services for websites, intranets, extranets and e-commerce tools.
GOSS Interactive supplies solutions to an impressive portfolio of central and local government authorities, as well as high-tech industries and professional services.
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