in the future - u will be able to do some more stuff here,,,!! like pat catgirl- i mean um yeah... for now u can only see others's posts :c
¡Hoy compartimos una gran noticia! En un mundo en constante cambio, también evolucionamos... por eso hemos renovado nuestra imagen de marca.
Nuestra nueva identidad refleja aún más nuestro compromiso constante con la innovación y con el mejor servicio a cliente.
A partir de hoy nuestra imagen cambia, pero nuestro propósito permanece: brindar a nuestros clientes y partners las soluciones tecnológicas de #CX más avanzadas, alineadas siempre con sus necesidades reales de negocio.
Con nuestra nueva identidad culmina un periodo de transformación a nivel compañía, que marca un hito en nuestra trayectoria en el sector y reafirma nuestra visión de futuro.
Descubre la nueva era de Inconcert en www.inconcertcx.com
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Today we have great news to share! In a world constantly in flux, we are also evolving... that’s why we refreshed our brand image.
Our new corporate identity reflects our ongoing commitment to innovation and the best customer service.
As of today, our image is changing, but our purpose remains. We provide our clients and partners with the most innovative CX technology solutions that drive their real business results.
This rebranding represents the final step in our company’s transformation, signifying a key milestone in our industry trajectory and reinforcing our company’s future vision.
Head over to www.inconcertcx.com and explore the new Inconcert. Let’s create the future of customer experience together!
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Nuestra CMO Marta Perez Mateos será panelista en el evento exclusivo de Gartner en Barcelona la próxima semana, donde se discutirán las prioridades, tecnologías y cambios principales para la industria en 2023. 📈
¿Te gustaría conocer algunos detalles? Déjanos tu comentario debajo 👇
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Next week our CMO Marta Perez Mateos will be a panelist at the exclusive Gartner event in Barcelona, where they will discuss the top priorities, technologies and challenges for the industry in 2023. 📈
Would you like to know some details? Leave us your comment below 👇
#Tech #CX #CRM
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🤝 Our no-code platforms allow co-workers from different departments, with no programming knowledge, to actively participate in digitalization strategies, turning them into native developers.
⏱️ Achieve great results with less code and a faster time-to-market. Empower your teams, optimize resources and make your company more collaborative and competitive.
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🏆One of our biggest highlights in 2022 was being recognized for ""Best IT Project in Text Analytics and PLN"" at the Platinum Contact Center Awards.
📞Our solution made it possible for Ibercaja to analyze 100% of the calls and increase the productivity of their customer service by 15%. Learn more about it:
inconcertcc.com/en/company/news/inconcert-is-award…
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🤖 In a rapidly changing landscape that demands flexibility, #NoCode technology is truly a game changer for companies looking to innovate, optimize resources and reduce costs.
📈 By 2025, it will make up 70% of all new digital applications, accelerating production with pre-existing functionality and a high level of customization without needing to create code from scratch.
Take advantage of this technology with our experts! blog.inconcertcc.com/en/what-is-no-code-a-new-engi…
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🤖 Developing vertical-specific #bots goes beyond industry specialization, language, region or even company size. It also involves planning for omnichannel integration with agent support.
🤖 El desarrollo de bots específicos de verticales va más allá de la especialización de la industria, el idioma, la región o incluso el tamaño de la empresa. También implica la planificación de la integración omnicanal con el soporte del agente.
#Omnichannel #Omnicanalidad #Chatbots #CX #Bot
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Inconcert, the technological partner that is there throughout your CX transformation. We develop GenAI-powered cloud solutions that help you grow your business by creating high-value connections with your customers and teams. Our portfolio includes five products that enhance each key area of CX. Combined, they create the omnichannel ecosystem with the most advanced CX features on the market.
With operations in 29 countries and 4 continents, we are redefining the future of CX with you. We drive your business results through innovation, our CX expertise, and proactive support at every step of the way. Our omnichannel ecosystem comprises cloud contact center solutions, virtual agents and AI conversational bots, marketing automation and CRM software, quality monitoring & speech analytics, and workforce management.