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Netomi @UC64cSCFFvgOJuQy4dLnQ2xA@youtube.com

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Netomi helps companies deliver higher quality customer exper


18:38
Generate Conversational AI Personality | Webinar
22:46
Conversational AI Design 101: Process & Principles | Webinar
02:03
How Is Conversational AI Different Than Generative AI?
01:33
Westjet's Customer Experience Takes Flight with Netomi | Case Study
19:16
Generative AI for Customer Experience | Webinar
13:37
Maranda Dziekonski on CX | Working with Customers, Changes in Customer Success, Advice to Companies
37:09
Recession-Proof your 2023 CX Strategy | Webinar with Maranda Dziekonski, Chief Customer Officer
02:01
Why Companies Should Take A Customer-Centric Approach to Business | Ft. Andrew Carothers, Cisco
16:06
Gratia Carver on Customer Experience | Essential tools, Empathy, Omnichannel Strategies
15:14
Andrew Carothers on Customer Experience | Customer-Centricity, Trends in CX, Crucial Skills
11:32
Irit Eizips on Customer Success | Measuring Success, Important CS Skills, Career Advice
02:37
Zinus Customer Support Team Scales to Meet Pandemic-Era Demands | Netomi Case Study
01:31
Designing the Ideal Customer Journey in CX | Ft. Nick Mehta, Gainsight
01:26
The Impact Good Leadership Can Make | Ft. Rupal Nishar, Netomi
01:41
2022 Airline Customer Service Report | Ft. WestJet, Spirit, American, Delta, and more
01:37
The Importance of Human Empathy in the Future of CX | Ft. Tania Hoque, Rogers Sports & Media
03:04
How Analytics is a Key Skill for Women in CX | Ft. Anastasia Zdoroviak, DoorDash
02:30
Let's Talk About The Gender Gap | Ft. Charlotte Ward, Head of Support @ Snowplow Analytics
03:05
How is the customer experience changing? | Ft. Puneet Mehta, Founder/CEO Netomi
02:37
What does the future look like for customer support agents? | Ft. Laura Lakhwara, UIPath
02:54
What's happening to customer experience in this post-pandemic world? - Ft. Nick Mehta, CEO Gainsight
45:29
From Complex to Simplex | How Simplex Streamlined Their Support Operations
35:27
Radisson Customer Service & Digital Transformation Advice | Sr. Strategist, Alexandra Rodrigues
57:50
Women CX Leaders Shaping the Future of Customer Service | Uber, UIPath, and more
02:05
Life at Netomi
51:15
Radisson Customer Service & Digital Transformation Advice from Sr. Strategist, Alexandra Rodrigues
44:03
Customer Experience in 2022 - Ft. Nick Mehta (CEO of Gainsight) & Puneet Mehta (CEO of Netomi)
51:45
Miro Customer Service - Scaling teams, building a unicorn culture, and shaping the product roadmap
01:45
Our VP Marketing, Can Ozdoruk, summarizes Customer Support winners in Travel & Hospitality industry
44:14
The Power of Proactive Customer Service, Ft. Senior VP of Support at DBS Bank, Raj Udayakumar
48:43
AI Customer Service Case Study - Featuring Megabus
43:28
Support Superhero: Empathy in Customer Service, ft. Charlotte Ward
42:12
AI Customer Service Case Study - Featuring Lingokids
56:52
[Webinar] How to Drive Profit With Customer Service Automation | Gladly and Netomi
01:00
Telecom Industry Customer Service Trends
01:03
A Tale of Two Customer Service Agents | Netomi
01:14
The AI Difference in Customer Service