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Alhena AI: Shopping & Support Concierge @UC5tLAEseHPmrcqD6mU0zpGA@youtube.com

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Alhena helps the worldโ€™s leading eCommerce and retail brands


43:47
Jake Baron (from Healy World) on AI-Powered Global Customer Experience
01:33
How to Prepare for Your Alhena Demo | 3 Tips from CEO Ashu Dubey
02:01
How to Set Up Human Transfer in Alhena AI | Smooth AI to Live Agent Handoffs
01:49
How to Set Up Ice Breakers in Your Chat Widget | Alhena AI Demo
01:15
Smart Flagging | Review and Improve AI Responses
02:28
AI Agent Analytics Demo | Measure & Improve Agent Performance (Part 1/4)
02:59
AI Agent Analytics Demo | Understand Conversations & AI Responses (Part 2/4)
01:46
AI Agent Analytics Demo | Revenue Impact of AI Agent (Part 3/4)
02:10
AI Agent Analytics Demo | Measuring CSAT & Customer Feedback (Part 4/4)
01:49
Agentic Conversational Search Demo | AI Mode for Effortless eCommerce Discovery
00:48
How to Submit Feedback & Improve AI Responses in Alhena AI
01:55
How to Easily Manage & Resolve FAQ Conflicts in Alhena AI | Knowledge Base Tutorial
01:08
How to Test and Validate AI Agent Guidelines in Alhena AI | Quick Guide
01:22
Boost Your Product Visibility with Alhena AIโ€™s โ€˜Boost Productsโ€™ Feature | Drive Sales & Engagement!
01:34
How to Train & Update Your AI Agent in Alhena AI | Full & Incremental Training Guide
04:02
๐Ÿ”ฅ Smart Nudges: Turn Browsers into Buyers with Alhena AI !
11:58
Cut Support Costs with AI in 10 Minutes
09:43
Transforming Online Shopping with AI Shopping Assistant
06:57
Hot Takes from CCW
00:21
Puffy Evaluation & Selection
00:44
The Puffy Problem
00:40
Gleen AI's Impact at Puffy
00:26
The Gleen Team
01:19
Crawl, Walk, Run: Part 2
01:09
Crawl, Walk, Run: Part 1
01:30
Gleen AI Customer Success Story: FashFresh
01:20
Ashu on his co-founder, Nagendra
01:13
What's exciting about generative AI & customer service
03:53
How to Train a Chatbot to learn from Discord Conversations
01:30
Should enterprises invest in LLM fine tuning?
01:31
Should enterprises invest in their own custom LLMs?
01:13
Ashu's Lessons Learned
01:10
Ashu's Professional Background
01:19
Ashu's Inspirations
01:16
Ashu's Personal Backstory
01:26
Generative AI 101, Part 8: How to Measure Chatbot Accuracy
01:21
Generative AI 101 Part 7: Do LLMs hallucinate only 3% of the time?
01:25
Generative AI 101, Part 6: Does RAG Eliminate Hallucination?
01:25
Generative AI 101, Part 5: What is RAG?
01:22
Generative AI 101, Part 4: What is LLM Fine Tuning, and Does it Prevent Hallucination?
01:23
Generative AI 101, Part 3: Can LLM Hallucination be Prevented?
01:25
Generative AI 101, Part 2: What is an AI Hallucination?
01:24
Generative AI 101, Part 1: What is an LLM?
02:35
How to Integrate Gleen AI with Email Support
03:01
GPT Hot Takes, Part 5 of 5: Gleen AI vs GPT
01:11
GPT Hot Takes, Part 4 of 5: Assistants API Take-Aways
01:09
GPT Hot Takes, Part 3 of 5: GPT Take Aways
02:02
GPT Hot Takes, Part 2 of 5: GPT Limitations
01:46
Suggested Responses in Zendesk
02:05
How to Remove Knowledge from Gleen AI
03:03
Gleen AI Analytics & How to Improve Response Quality
02:53
How to Add Knowledge to Gleen AI
03:19
How to Integrate Gleen AI with Slack
03:47
How to Change the Name & Personality of Your Gleen AI Chatbot
02:21
How to Create a Free Generative AI Chatbot with Gleen AI