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About
Our Passenger Assistance app and booking website simplifies the process of requesting assistance for travel. Designed for disabled and older people, it provides an additional option for passengers who prefer to communicate their access needs in advance when travelling via public transport.
It’s easy to set up an account and create a personalised profile - simply input your access needs and if you wish, upload a photo. Your information is stored securely for your next journey, which means you can request assistance in just a few steps.
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