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Center for Customer Insights at Yale SOM @UCFM_FhrSC46Y5Zenly8Ie1g@youtube.com

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34:18
Linda Schupack, AMC: The Art & Science of AMC's TV Marketing from Mad Men to The Walking Dead.
58:27
Challenges Facing CMOs in the Age of Digital Marketing: A Panel Discussion
29:54
Dan Kahan, Yale Law School: Motivated System 2 Reasoning: Dynamics, Implications, Questions
37:35
Ari Sheinkin, IBM: The Optimization of Consumer Understanding
25:14
Molly Crockett, Yale University: Moral Outrage in the Digital Age
25:18
Anastasiya Ghosh, University of Arizona: Using Budgets to Improve Consumer Financial Decision-Making
30:20
Tat Chan, Washington Univ.: Search & Purchase: Retargeting Based on Online Consumer Behaviors
33:22
Pranav Jindal, UNC: The Importance of Price Beliefs in Consumer Search
27:25
Matthew Rocklage: The Positivity Problem: Using Mass-Scale Emotionality to Predict Market Success
28:41
Michel Tuan Pham, Columbia: The Make-up of Brand Character
27:21
Jian Ni: How Information Asymmetry in Crowd-funding Markets Affects Entrepreneurs' Decisions
30:47
Khaled Boughanmi, Cornell: The Dynamics of Musical Success
41:07
Will Platt-Higgins, Facebook: Using Revolutionary Technology to Connect with Consumers
13:52
Building Loyalty in the Age of Fragmentation
22:52
Stephan Gans, PepsiCo Yale Customer Insights Conference
24:09
Eric Solomon, Instagram: Tapping into Instagram's Cultural Force: The Dawn of Stories
40:24
Lee McCabe, Alibaba: The Future of Commerce in a Connected World
27:39
Emily Garbinsky, Notre Dame: How Spending Patterns Change when Couples Share Accounts
25:51
Aparna Labroo, Kellogg: When Social Comparison Reduces Desire for Innovative Products
29:43
Rajiv Garg, UT Austin: The Like Economy: Estimating the Value of Social Signals
28:38
Song Yao, Univ. of Minnesota: The Impact of Soda Taxation
29:05
Doug Chung, HBS: The Effects of Quota Frequency on Sales Force Performance
30:20
Elanor Williams, Indiana University: Making Your Problem My Problem
30:34
Stephen Anderson, Stanford Yale Customer Insights Conference
27:21
John Bargh, Yale University: Before You Know It: The Unconscious Reasons We Do What We Do
32:08
Anindya Ghose, NYU-Stern: Using A.I. to Monetize the Mobile Economy
33:13
Emily Culp, Keds: Ladies First: Modernizing a Brand by Putting Consumers at the Core
08:57
Barbara Kahn, Wharton: The Shopping Revolution: Winning Customers in an Age of Disruption
34:17
Dan Salzman, HP: How Brands Can Inspire Unity with Their Customers
11:26
Winning in Challenging Environments
08:54
What's Next for Omni Channel?
06:38
Marketing in the Digital Age: The Future
03:37
YCCI Discovery Projects
37:32
Claire Burns, MetLife: MetLife's Customer-Centric Transformation
34:20
Ronalee Zarate-Bayani, The Hershey Company: Marketing in a Digital World-Making Sense of the Madness
25:15
Michel Tuan Pham, Columbia Business School: Why Do Consumers Like Larger Assortments, Really?
24:21
David Reibstein, Wharton: The Branding of Nations
23:29
Song Yao, Kellogg School of Management: Advertising Along the Conversion Funnel
28:24
Shelle Santana, Harvard Business School: How Do Consumers Use Credit Card Rewards?
26:32
Xiao Liu, NYU Stern: How Consumer Reviews Affect Sales Conversions
17:38
David Schweidel, Emory University: Keeping Up with Social Media Conversation During Brand Crisis
19:51
Ryan Hamilton, Emory Goizueta Business School: Wish Lists, Window Shopping, and Electronic Carts
33:54
Duncan Simester, MIT-Sloan: The Surprising Breadth of the Harbingers of Failure
37:32
Stan Sthuanunathan, Unilever: Building a World-Class Insights Engine
58:55
Jeff Larson '99: Colloquium on Marketing Leadership
52:59
Katy Davis '12, ideas42: Colloquium on the Behavioral Science of Philanthropy
56:39
Tom Ascheim '90 and Karey Burke, Freeform - Colloquium on Marketing Leadership
01:29
CCI: The Value of Discovery Projects
58:11
Emily Culp, Keds' CMO - Colloquium on Marketing Leadership
26:50
Michel Pham: The Pleasure of Liking (and Disliking)
03:32
Zoe Chance, Yale SOM: Hacking Self-Control, a Page from the Millennial Playbook
27:50
Eric Solomon, Spotify: Holding Up the Mirror: Fan-centricity in the 21st Century
25:04
Donald Ngwe: Improving e-Commerce Margins by Adding Search Frictions
32:27
Kosuke Uetake: Signaling in Online Credit Markets
36:00
Ross Martin, Viacom: The "Fans First" Approach to Audience Intimacy
29:14
Ben Steele, REI: The Power of #OptOutside
30:50
Rob Schwartz, TBWA\Chiat\Day: The Seven Basic Stories in Marketing
35:11
Christine Barton, BCG: The Inverted Corporation
27:06
Eva Ascarza: Beyond the Target Customer: Social Effects of CRM Campaigns
30:46
Ron Shachar: The Effect of Links and Excerpts on Internet News Consumption