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1,018,300 Views • Sep 6, 2022 • Click to toggle off description
Check out the HONEST GUIDE channel: • USA vs EUROPE - Guide To Cultural Dif...
Views : 1,018,300
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Date of upload: Sep 6, 2022 ^^
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RYD date created : 2024-05-22T07:48:16.051881Z
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YouTube Comments - 5,767 Comments
Top Comments of this video!! :3
People in europe often don't want that kind of service. When i go to a store, i want to be on my own. If i have a question, i gonna ask a salesman. But when a salesman starts giving advice without me asking, iam done shopping.
Same is true for eating out. Europeans don't rush and usually stay even after the meal is finished for some time. Constantly having someone around asking questions just reduces the enjoyment. They usually ask while clearing the table or when they see that drinks are empty. If something is not fine, i call the waitress and tell.
I once worked for a american boss in germany, and she pressed me to constantly talk to the customers. I remember her showing me "how it is done" and i could see the customers face looking at her while she didn't stop talking to him. He just wanted to check for himself and was clearly annoyed by her approach, but she didn't even realize. In my oppinion, this behavior is not about customer service, but to increase sells. And i think many fellow europeans see it just like me and don't want that.
4.2K |
Just a reminder, his video is called "Europe vs USA differences" but actually he is talking about Czech Republic
So a lot of europeean countries may not have the same differences
For example in France tap water is always free (it is the law) and beers are also really expensive compared to Czech Republic
989 |
I actually quite enjoy the fact that waiters aren’t immediately overly friendly with you, it feels so much more genuine and the feeling when you become a regular customer and they recognise and respect you more is just great. I just think that I would rather a genuine person than someone who puts on a facade of friendliness
231 |
Nothing worse than a waiter/waitress asking if everything is ok when I have a mouthful of food. I don't agree with tipping as a norm, American employers need to pay their employees a living wage.
2K |
I'm Polish and my pov on the customer service is: when a waiter/bartender/barista is super chatty and friendly, I don't perceive it as good customer service, to me it seems fake and intrusive. Let's not pretend like you're here for any other reason than this being your job. Also, "How are you?" is too much of an intimate question to ask a stranger. We really only ask that if we actually want to know the real answer. When I was in the US, I felt constantly attacked by all the people greeting me with a "How are you?" WE ARE NOT FRIENDS, why would you do that?
2.2K |
"I'm not going to Starbucks... ill just go to McDonalds for a coffee" - I'm German not even Italian but hearing that gave me an instant heart attack. noooooo
115 |
As an Australian, the idea of tipping at all is outrageous to me. Why should I be expected to pay full price and more for the waiter when the restaurant owner could just pay their workers a proper wage.
47 |
The thing about coffee is, Europe has an ancient coffee culture so coffee actually tastes of something here. Which means you don't need massive quantities or additives like pumpkin-mocha-apple to hide the dishwater taste.
2.4K |
I'd call Starbucks a coffee-flavoured milk shake. I'm Czech.
460 |
My favorite story is about an American tourists who told off a tour guide about the age of European castles.
He reasoned that because America has only existed for about 200 years, it was impossible for Europeans to have 800 year old buildings 🤔
142 |
Some of these seem quite specific to Czechia, rather than wider Europe. Here in Belgium, your drink isn't automatically replaced when you finish it. You have to ask for another one. In restaurants, waiters do often ask more questions about your order, like how well done you want your steak, which sauce you want, which side dish, fries or potatoes, that sort of stuff. Depends on the dish, but it's entirely normal.
283 |
it is a common mistake for some people, especially Americans, to think that all Europe shares the same culture and traditions, in Europe you can find huge differences within the same country, or even region of the country. I am from italy and here for example you can find different accent of the same language just from one village to the other, it is very complicated to form a general idea or behaviour about the entire continent
1K |
Tap water is free in restaurants in Norway as well. And while I don't accept rude service, I don't like when the waitress/service keeps bothering us. Hovering around our table. "Everything ok? You want a refill? You want something else?". I'll let you know if I need something! I'm out to enjoy a private conversation with my friends/family, not to have a conversation with the waitress.
644 |
The excessive smiling is a cultural thing. In Europe, the more east you travel the more unusual it is to smile at/to people you don't know for no reason. Some consider it to be rude or even something like a possible mental disorder, or suspicious behaviour etc.
142 |
I honestly felt very uncomfortable by the positive service in USA. I like when people are nice, but they were too much and I felt it was often forced due to tipping.
I am from Poland and we just don't like to smile without a reason, I work in a shop and I am very polite towards people but doesnt mean certainly that I will smile just because I see a customer 😄
134 |
Coffee, for most Europeans - but not all, is a cultural thing. You sit down, often with friends and have a piece of cake while drinking it and it's served in ceramic. It's sophisticated and it's time well spend. Or you read a newspaper while enjoying your coffee or watching other people passing by or talking about the world. It's not something in plastic that you drink alone while being in a hurry. But times change. You will find more and more Star Bucks and Star Bucks-like shops in Europe now. I guess it's hard to explain.
1K |
From my British perspective, if wait staff said; "no rush, here is the bill" I would interpret that as "leave now as fast as possible please".
Similarly in a shop we approach sales people not the other way around - unless you are very deliberately entering a shop which is so expensive that you expect personal service and you are intending on spending a sum of money so large that it won't even be discussed.
677 |
The " thing" next to the loo, is a hygienic bin for used sanitary protection. It's supplied by a specialised company because used sanitary protection should never be flushed away
17 |
I once made a horrible cultural mistake and tried to tip in Japan. The waitress was surprised and blushing in embarassment. She hesitated for a while and then explained she can't take the money. 😂
145 |
@ConnieIsMijnNaam
1 year ago
European here. (Dutch, to be precise) There is nothing wrong with being nice and polite but the excessive smilling by US waiters and cashiers seems fake and makes us uncomfortable. I don’t like the grumpiness of European staff but I would prefer it over the creepy smiling.
7.6K |