Views : 1,854,456
Genre: Travel & Events
Date of upload: Aug 20, 2018 ^^
Rating : 4.588 (2,683/23,371 LTDR)
RYD date created : 2022-04-06T04:05:07.735211Z
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Top Comments of this video!! :3
The most unbelievable thing about Scoot for me is that they are owned by Singapore Airlines, almost UNIVERSALLY considered to be the world's best airline.
And yet here comes Scoot, the purveyors of absolute human misery that makes old Soviet airlines look like a five star carrier by comparison.
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12:56 a Ryanair flight is cheaper than the meal
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It's pretty common on Australian carriers that you need the right app on your phone in order to use the in-flight Wi-Fi based entertainment system.
But it's also pretty common for the airline to announce this once everyone is onboard, well before they close the cabin door, so you still have time to download it before flight-mode is required.
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The power of Internet. I choose to be kind to fellow traveller so I'm sharing this interesting experience. I flew on scoot, from SG to Taiwan and the best joke that my family hear from me before the plane took off- "sis, bro, scoot says that the A/C broke down. It will get cooler when it's in the air." well, it does. at least I wasn't frozen from the extreme cold air.
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@Paul_Lucas
5 years ago
Update: Scoot proactively emailed me after they saw this video and asked for my booking reference so they could offer a full response. I don’t wish to take any complaint with them further, not least because I wouldn’t want the flight attendant who spoke to me to get in trouble. This flight happened in June, and what happened to me was a genuine mistake even if it was handled poorly by the crew (not withstanding any language barrier). I wouldn’t want anyone getting into trouble because some airline vlogger made a critical video. That’s not a straight fight. Scoot pointed out that Biz customers can order a premium meal which it seems I hadn’t done, despite thinking I had. Let’s chalk that one up to my error, and experience. The meal I did get still wouldn’t pass muster in economy class though, so my criticism of it stands. The rest of the criticism in the video stands unchallenged. Ultimately, this video has gained a lot of views, split opinion, and the financial return from advertising has exceeded the cost of the ticket. Scoot deserve credit for contacting me proactively and attempting to take ownership of the failings I describe, and so they can have a second chance... next year, I’ll take them on an Australian long haul route, paid for out of my own pocket of course. Scoot won’t know when I’m going to travel, so it’ll be interesting to see if I have a better experience! Thanks for watching 😊
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