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Amazon DSP Drivers Reveal The Challenges Of One-Day Shipping
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3,512,445 Views • Jun 19, 2021 • Click to toggle off description
Amazon has more than 115,000 drivers working under independent small businesses - Delivery Service Partners, or DSPs - who deliver Prime packages to doorsteps with one-day shipping. We talked to current and former Amazon DSP drivers about the pressures of the job. From urinating in bottles to running stop signs, routes that lead drivers to run across traffic, dog bites and cameras recording inside vans at all times - some of the 115,000 DSP drivers have voiced big concerns.

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Amazon DSP drivers reveal the challenges of Prime shipping
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Views : 3,512,445
Genre: News & Politics
Date of upload: Jun 19, 2021 ^^


Rating : 4.785 (2,993/52,788 LTDR)
RYD date created : 2022-04-09T01:59:20.817796Z
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YouTube Comments - 13,680 Comments

Top Comments of this video!! :3

@samsosa6122

2 years ago

I guess I can wait an extra day for whatever useless crap I just bought if it means that my fellow American can use a real restroom or not risk lives on the road.

4.5K |

@tjr4459

2 years ago

As a dog owner, if you know your dog is aggressive towards strangers and you’re expecting a delivery why in the world would you have your dog out roaming the yard without restraints??? The dog owner should face charges.

3.3K |

@digvijaysingh5031

6 months ago

The fact that 2 years have passed since this video and not a single thing has changed..

76 |

@mkloven101

1 year ago

The main problem is that there’s TOO many packages coming in. For a lot of drivers we do have to pee in bottles because if we try and to find a bathroom we lose time and then we scolded when we bring back packages. Sometimes even written up. Edit: one day shipping should NOT be a thing, seriously.

202 |

@TallSilhouette

2 years ago

The fact that some of the hardest working, most essential Amazon workers aren't even Amazon employees is ludicrous.

3.1K |

@mfinite689

2 years ago

As a DSP you're wearing an Amazon shirt while driving an Amazon van and using Amazon software to plan your route on Amazon's schedule. That is not an independent contractor and I can't believe this hasn't been litigated yet.

3.5K |

@paddyoak1

10 months ago

I was an Amazon delivery driver. I lasted 4 days. They tell you it’s a 12 hour shift, but they don’t tell you that you’re expected to be out there delivering until all of your packages are dropped off. I quit before they fired me. And not all the customers are happy to see you. A few times, I feared being assaulted or shot by suspicious men.

73 |

@lightly-red-huedmaleindivi6266

2 years ago

This video is so funny because I used to work at Amazon and can confirm it's all true. I worked sortation and the drivers were some of the most nervous, angry, and anxious people you'd ever meet. We couldnt go home until every package was accounted for, and sometimes all that occurs is that the scanner just didnt register with Amazon systems even if it makes the confirmation beep. During the holidays we racked up to 20,000 packages per day. At the start of every shift, we did stretches and some kinda cheer for our sortation facility but then everyone's faces return to looking absolutely dead. I used to work at a factory making jewlery and NOBODY looked as dead as those people at Amazon. It is truly a profound experience.

108 |

@reishiki5699

2 years ago

AMAZON : “Safety is our top priority” but if you get hurt that’s on you.... not our fault

1.6K |

@SA-ho2nw

2 years ago

Dog owners who let their dogs bite delivery drivers should be red flagged/banned from having packages delivered to their home. They need to lock up their pets especially if they know they are expecting a delivery as Amazon notifies them with ETA.

689 |

@Dannybythebanana

1 year ago

Since you're part of a separate company who just so happens to have an exclusive contract with Amazon, Unionizing would be challenging. If a DSP unionizes, Amazon would simply terminate their contract with that DSP and pay for a new one. In order for DSP drivers to unionize, you need to convince the other separate DSPs to unionize as well.

73 |

@BaBa-rs2pg

1 year ago

I worked at the airport and we also always had strict time constraints. But we could always report delays such as defects, traffic jams, technical problems or toilet stops in the app, so that no negative evaluation happened to us in the app. Amazon should introduce something like that, everything else is inhumane.

120 |

@HalkerVeil

2 years ago

Wait so they're not responsible for their drivers, but they record them every moment of the day?

3.2K |

@GemmaDaily

2 years ago

A company that treats its' employees well, need to hire this young lady. She calls a $15. an hour job the best job she ever had. She has no benefits. She is so dedicated, she got bitten by a dog but finishes her shift before she goes to urgent care. She deserves better than Amazon.

1.3K |

@mattgibney4085

1 year ago

I currently work for them now just a summer gig tho before my semester starts. I get around 130-180 stops on average which has about 200-280 packages. It can get crazy but I have learned from other more experienced drivers that organizing your van in the morning when you load is critical!!! Before you deliver. That determines how your day will go, once I got that in check I finish my route way before the time that is needed. My days go fast, no one bugs me, easy money, it’s super chill. I for sure recommend this because it’s an easy job but of course every station is different. I’m lucky mine is filled with super friendly and chill people, I’ve heard other places are way mores strict than ours and they can be annoying.

70 |

@abbynoah8587

1 year ago

Everything this lady said, all of it is true. If Amazon could shorten the routes, it’ll put less stress on the drivers. Then on another note, these DSP’s you work for, they don’t really fix any problems as simple as a headlight bulb. If they’re so concerned about safety issues, why can’t they fix something so simple. Current DSP driver here btw.

66 |

@AlexisLopez-pb8ms

2 years ago

Amazon spends so much time making sure they can say “this is not Amazon’s problem”

677 |

@over07ful

2 years ago

Amazon calls these guys modern day entrepreneurs. I call it slave labor

1.5K |

@getoffmygrass4857

1 year ago

i just started a week ago and i love it. mainly because along my route i have run into some of the most kindhearted people of all time. thank you to all the people that offered smiles and good energy.

8 |

@TLC26

1 year ago

I have been a full-time caretaker for my mom who's on oxygen and it's very difficult for me to leave her so I just want to thank you from the bottom of my heart for delivering packages to me cuz it has been the biggest blessing you can imagine

17 |

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