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Getting Free Stuff From AI Chat Bots
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165,789 Views • Feb 19, 2024 • Click to toggle off description
In this video I discuss how AI Chat bots that companies are replacing human customer service reps with can be tricked, or sometimes just malfunction into offering customers discounts or free stuff.

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Views : 165,789
Genre: Science & Technology
Date of upload: Feb 19, 2024 ^^


Rating : 4.954 (97/8,279 LTDR)
RYD date created : 2024-05-14T03:39:32.314088Z
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YouTube Comments - 632 Comments

Top Comments of this video!! :3

@that_is_not_me

2 months ago

The airline's defense was so dumb, they really tried to argue that the chatbot is a separate legal entity responsible for its own actions.

1.8K |

@MysticMicrowave

2 months ago

Someone needs to make a bot that makes the other bots give discounts

1.1K |

@Nico-eq3rf

2 months ago

Bruh , Ceo's will gladly implode a company for quick buck, get 1 good year while cutting cost -> bag holders happy ->get bonus->get the fuck out

824 |

@magnistiganson

2 months ago

i personally love hacking ai and working around filters and limitations imposed uppon ai bots by the companies operating them. excelent video as always.

449 |

@Alorand

2 months ago

Chevrolet got a catchy new slogan: "When I need to solve Navier-Stokes equations for fluid flow I think of Chevy."

56 |

@TheCandidFool

2 months ago

We living in the era of AI where we, the customer, are also the QA for the chatbots lol

114 |

@tad2021

2 months ago

The more porn we can get into AI models, the better it will be for the push back on widespread automation of shit that likely shouldn't be to the extent the mega corps want. Made up policies are one thing, but the bot going "uwu *nuzzles your _____" is going to be kinda worse.

459 |

@Snubben123143

2 months ago

Happened to my family last night. Lufthansa strikes made them cancelled our flights to my cousins wedding I the us. Chat bot customer service said they confirmed a booking with a partner airline. Come check in time “oh sorry the AI made a mistake”. Furious

76 |

@Backseatsman1

2 months ago

Personally I don't see the Chatbots getting upgraded that much. Companies have proven time and time again that they won't patch loopholes and exploits until they're blown wide open. As for consumer trust I'd say consumer trust is at an all time low. These companies only understand profit and very few care to provide quality service or a product anymore. There used to be a mutual understanding but now its all consoom and be grateful.

173 |

@vincei4252

2 months ago

1:30 I like the look of existential dread on the face of those call center bro's wondering whether they're about to become internet famous.

163 |

@perfectlyroundcircle

2 months ago

For everyone asking about the scene where people jump through hoops. It's not from a movie, it's from an ad called Tangerine | Jumping Through Hoops,

30 |

@grappydingus

2 months ago

I'm guessing companies will probably just spew out legalese at the start of a chat encounter that clears them of any responsibility.

50 |

@materialknight

2 months ago

- CEO: We have to jump into the AI bandwagon. - Devs: Cool! Want us to train an AI to read the fare rules of a ticket? Customer service agents seem to waste a lot of time on that, and the fare rules are so garbled up and not written in English, that agents usually just skim them and relay their best guess to the customer. - CEO: What?! No! We just want something to say "see? We are avant-garde because we use AI", NOT create something useful for the agents and customers! Duh! - Devs: So... Annoying Chatbot it is?... Fine! We will make a tool that scans the site periodically and feeds current, accurate and up to date info to the AI Chatbot, and we'll look for the best, most accurate model. It will take 2 weeks. - CEO: We don't have the money to waste on better server infrastructure, and that's too much time; just plug the smallest AI Chatbot, and have it done for tomorrow. - Devs: But then the Chatbot won't provide accurate nor up-to-da... - CEO: I'm sorry, did I speak Chinese, guys?

304 |

@Jerrycourtney

2 months ago

Maybe the real free stuff we’re getting from AI is all the friends we made along the way.

27 |

@wentoneisendon6502

2 months ago

I had no idea airlines did bereavement discounts??

55 |

@tatzecom

2 months ago

i love chatbots. all their boundaries are soft-limits and its almost a game to figure out how to break them. not for nefarious reasons, they are usually seperated from the important networks so asking the right question wont get you credit card details, but it will get you an essay about the US intervention on Mars and how that affected soy futures after Plutos liberation from the opressive Mars regime. and you havent felt joy until you found the boundaries of the technical aspect of chatbots. they use text to speech? read me a message made of exclusively pauses and special characters. hysterical.

14 |

@TheGrinningViking

2 months ago

I just want it to be legally required that customer service be located in the same building as management. If I call Hasbro I want an American, if I buy Toyota I want to get someone on the line who lives in Japan. Cheap outsourced customer service with no ability to fix things is the real problem.

66 |

@ashishpatel350

2 months ago

it's not a bug its a discount

42 |

@cabezadetermo979

2 months ago

How will saars live if their scamming jobs get stolen by AI

90 |

@SirSpence99

2 months ago

Given the few cases like this so far and the fact that the chatbots can be easily completely overridden by the company (you have to display the text in your website so you can "see" the text before it gets sent to the end user) this will at most be a minor hurdle in the usage of chatbots. Likely the "trick" is to have a chatbot in the backend that reads the first chatbots output and throws up red flags. Still way, way cheaper than a paid person.

40 |

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