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Supposedly The GM Dealer Could Not Fix This?
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284,441 Views • Nov 17, 2023 • Click to toggle off description
In this video we have a look at a 2011 GMC that was brought here from the dealer. The customer states the TPMS light has been on for two years and took it to the local dealer who threw $1500 in parts and time at it and it still does not work. The fix was so easy it doesn't make sense.
-Enjoy!

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Views : 284,441
Genre: Autos & Vehicles
Date of upload: Nov 17, 2023 ^^


Rating : 4.992 (42/21,292 LTDR)
RYD date created : 2024-05-10T17:19:17.893058Z
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YouTube Comments - 1,569 Comments

Top Comments of this video!! :3

@SouthMainAuto

5 months ago

Here is the tool I used in this video: Autel MaxiTPMS ITS600 - amzn.to/47EO50I Spoke with customer a week or so later and everything is still working perfect. It seems suspicious to me. Not sure why the dealer had such a hard time with it. My guess is they accidently fixed it and didn't realize it. Seems to simple to be anything else. Who knows 🤷🏼

231 |

@upptowne

5 months ago

Every town needs an South Main Auto

19 |

@Pantherman1979

5 months ago

I had a stealership try to tell me that I had a bad transmission in a 5 year old car that I owned since new. I felt they were full of shit, told them to tow my car back home and I'd have to let it sit while I got the cash built. I actually sent it off to an independent garage that informed me the axel had come loose and got all of it's splines chewed off. I thanked them for their honesty and paid to have a new axel put in. Rode it for the next 11 years till the car got t boned and wrote off.

125 |

@Bob-se1si

5 months ago

I don't respect dealerships. You are a testament to local garage expertise and real value.

14 |

@rickedwards599

5 months ago

Having worked in dealership service departments for half of my adult life Ive seem this situation repeated all too often. The service writer documents the complaint then the dispatcher,who believes it to be such an easy repair, gives the job to the most junior person in the shop thinking it will simply require tire sensor replacement. The tire changer replaces the sensors but can't figure the programming tool out. From that point on the story spirals out of control and the hours rack up and parts cannon is emptied. At best the dispatcher pulls the job back and reassigns it to a qualified tech or at worst the hours are billed and the customer is stuck with the bill only to return for the comeback treatment days later. The dealership then either refunds the entire labor charge or finds a qualified tech to pull the bacon out of the fire. Well done Eric. Rational thought wins out over pattern failure guesswork.

10 |

@paulyanega2373

5 months ago

theres no way the dealer spent 8 hrs on anything without charging him. they just dont want to do older cars.

678 |

@ShukenFlash

5 months ago

It must have just been a bad connection or something and they fixed it without realizing when they reinstalled the module. They probably just didn't re-check the TPMS after they gave up and put it back. You'd think that they'd have checked the TPMS once they realized that key fobs were suddenly working.

220 |

@MrHeem94

5 months ago

In this insane world, people like you are invaluable, Eric.

60 |

@garyglenn1445

5 months ago

Sounds like the dealer tech didn't know how to use a programmer. Nice work as always!

13 |

@larryberry2436

5 months ago

I once worked with a car company (which I will not name for legal reasons). The service departments at the larger dealers had one guy with a guarantee of x-hours who repaired the “hard” problems. If a smaller dealer couldn’t repair the problem, they shipped it to one of those guys before the buyback process was initiated. Whenever a new service manager took over, he would remove the guarantee to make more profit, the guy would leave, the quality of repairs would drop, cars got bought back, and the SM would have to grovel to get him back. In 8-years I saw that happen about 10-times. It was fun to watch. Not so good for the customer.

220 |

@roberte.bennett8327

5 months ago

Dealers like to brag about being the "experts" when it comes to making repairs on the products they sell. Nothing could be farther from the truth.

182 |

@ghost13829

5 months ago

The few of us honest, trustworthy, decent mechanics are dying off. Doesnt matter if your at a dealer, independent shop or work for yourself. This is all in your character and who you are. Eric O and some others have decided to do this channel which is a blessing. Keep on keepin on ERIC!

5 |

@ouch1011

5 months ago

I’d be curious to see if the diagnostic flow chart for those fault codes mentions anything about doing a sensor relearn. If not, even though it is common sense for anyone who knows anything about TPMS, you’ll know why they couldn’t figure it out. My experience with dealer techs is that their version of “diagnostics” is to briefly look at the diagnostics info, scroll to the end and see what part it says to replace and say that’s what’s wrong. When they reach the end of the list and there are no more parts to replace, the car is “unfixable.”

24 |

@RandyFromBBlock

5 months ago

It's the ground wire in the door harness that IS intermittent, just not right now. They "fixed" it reinstalling the original part. I recommend a Fonzie.

15 |

@youngmartinsreels5314

5 months ago

We had a local dealership (not saying which one) that had all of their mechanics and service managers quit in a two week period. I still don’t think they are back up to par. Just because it’s a dealership, doesn’t mean they have good mechanics.

20 |

@GeekBoyMN

5 months ago

This reminded me a little of that 2019 GM pickup last year with electric assist steering that was acting wonky and throwing codes in the trailer brake module and a couple others. The dealership quoted the guy almost $4k for a new rack and pinion, but Eric tracked it down to a rusty crusty body ground strap. New ground strap fixed it all and for a lot less than 4 grand!

6 |

@JimmyMakingitwork

5 months ago

Every single shop I've worked at, with zero exceptions has had a couple good techs and lots of parts installers. Possibly the wrong guy at the dealer tried fixing this one, now it came to a good tech.

3 |

@CC-kr2fs

5 months ago

sometimes one can get so far into an issue that they fail to check the simple stuff..thats why im glad there are people like you. thanx for beiing there

127 |

@redmondjp

5 months ago

The dealer had technicians unfamiliar with this system, they threw parts at it, and didn't successfully do the relearn so the new receiver module never picked up the IDs of the four tire sensors. That simple. I'm a DIY guy myself and I have an older Autel TPMS tool that I use on my newer cars and do all of the programming myself now so the tire stores don't have to.

12 |

@CycleGeezer-cq9lm

5 months ago

I think the great disparity between the 65lb tire and the lower tire pressures was triggering the system to turn on the tpms light. Holy cow! Just check your tire pressures manually every week or two. Super video however (as usual)!!

47 |

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