Views : 825,807
Genre: Science & Technology
Date of upload: Jan 20, 2021 ^^
Rating : 4.891 (727/25,852 LTDR)
RYD date created : 2022-04-09T20:35:02.307258Z
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Top Comments of this video!! :3
Former Geek Squad manager here. Your build experience will vary a TON by store. Generally I would just tell my Agents that we didn't do full builds (it's not a service corporate officially has us offer.) When we did do it, I would review and test it myself before I okayed the pickup, since custom builds can lead to a lot of weird issues.
A lot of stores will carry the parts for a full build, not sure why yours didn't.
We also didn't have a SKU that actually covered the scope of work for a full build, and we use specific closing codes to allot our hours that gets compared to what's charged at the register.
I probably would have charged you $150 in labor for the one time build and left it at that, but put you towards the bottom of the priority list due to time involved (and explained that to you beforehand).
We often only had one actual Repair Agent onsite at a time, who would be juggling a dozen or so computers, so fitting in the time for a custom build with our limited hours was never easy.
That's all mostly at corporate, but just some behind the scenes for you.
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Best Buy employee here. Apparently building computers is no longer a required service that Geek Squad offers, and it varies from store to store if they want to offer it. Their reasoning for that is that it cost too much to require everyone to get the proper training. My store doesn't offer it anymore, so I build computers on the side now. However, I found the old training guides and I learned that putting more storage that is actually requested is commonplace, in order to make it "future-proof".
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@DawidDoesTechStuff
3 years ago
So I made a couple mistakes 😂 The hub on the back of the case is an RGB hub and can't actually support fans. Also, I tried twisting the cooler to help dislodge the CPU, but the thermal paste was like glue and I couldn't. That poor CPU...
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