Views : 30,701,755
Genre: Comedy
Date of upload: Mar 23, 2014 ^^
Rating : 4.918 (7,820/375,099 LTDR)
RYD date created : 2022-04-09T20:51:53.279863Z
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Top Comments of this video!! :3
I cannot overstate how absolutely perfect 2:25 is:
- the specs are murky AF
- you ask the customer to clarify
- they realize they do not understand what they want or are asking for
- they bounce it back to you b/c "you are the expert and you should know what applies"
- your sales team speaks for you" of course we do know what you mean!"
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I've done QA for about 8 years, and I've sat through many conversations like this. The way I've found to get everyone on the same page is to say "yes, and..." and begin listing off the expenses you'll need to make a red line with green ink. They seem to start scaling back and clarifying real quick.
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3:25 I love her expression drawing the lines - excited and confident as she solves the "impossible" problem :)
756 |
As someone who works in client service, I come back to this sketch once in a while. I'm not even an engineer or artist, but I genuinely think this is one of the most perfect satires of the modern professional world in existence. The presumptuousness of the requests, the constant distracted off-topic additions to the ask, the way the client lead quickly checks her pages of notes "that's... what it says here" like she has no idea what she's even asking, and the best part is the end - there's always that point where you mentally just give up on trying to explain why the given task is impossible, play the politics game, and tell them "of course I can do that", give them what's within the limits of reality, and hope they don't notice it's not exactly what they asked for.
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@LaurisB
9 months ago
You can now buy Expert shirts & hoodies at laurisb.myshopify.com/ For all the experts out there who can do absolutely anything they're asked to, this is the ideal garment for your office battles.
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