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Why the American Healthcare System is Fundamentally Broken | RCM Roundup

In this episode of RCM Roundup, we explore the harsh realities of the American healthcare system, highlighted by the recent and tragic killing of UnitedHealthcare CEO Brian Thompson. This shocking event has sparked mixed reactions across the country—while many are appalled by the act of violence, others have expressed anger at the systemic failures of the insurance industry, citing its history of denying or delaying care that can result in dire consequences for patients.

We’ll discuss why our healthcare system in America is fundamentally broken and how these systemic issues fuel public frustration. This isn’t just about Thompson's tragic death; it’s about a healthcare model that often prioritizes profits over patients, leading to stories like that of Dan Hurley. Hurley, a cancer patient, had to fight tooth and nail with Blue Cross and Blue Shield for medically necessary treatment—a struggle that reflects countless others who feel abandoned by the very systems meant to support them.

It’s time for a meaningful conversation about accountability on all sides: respecting the lives of leaders like Thompson while demanding that the insurance industry do a better job of supporting patients and providers. Together, we must confront these systemic failures and push for meaningful reform.

Read more about Dan Hurley’s battle with his insurance company in this powerful New York Magazine article: Delay, Deny, Prior Authorization: The Insurance Industry’s Broken System
nymag.com/intelligencer/2024/12/delay-deny-prior-a…

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