The Art of Building Rapport: Increase Likability and Influence
Acknowledge what they say compliment what they did about what they said and then ask another question You can get basically anybody to like you in a sales conversation or in a social situation Acknowledge what they just said because it shows that you're listening and paying attention to them because the thing that people like more than anything that they pay people hundreds of dollars an hour or two is just to listen to them talk you compliment them on what they just said and how it ties to them being a great person and some positive attribute and then you ask them the next question to move them down the conversation And so the way that I actually was able to keep my spirits high because if you are ever front facing in a role whether it's customer service or it's sales or anything you get tired And so what I did was that I actually bought a mini trampoline and I put it next to my desk And so I would meet with people and I was doing twenty plus consults a day in person and I would be bouncing on this trampoline and they would look at me like a psychopath People would close more because like this guy's such a goof you cannot be in a bad mood and on a trampoline And when I didn't have the trampoline before that I actually used to do a cartwheel every single time before I shook someone's hand when they walk in my gym