Have you ever made an online money transfer?

If an amount was debited from your account but not received by the recipient,

or if your money is stuck due to a bank server issue,

or if your transaction failed and your money got stuck,

What can you do in this situation?

You need to report this issue immediately to the bank. Your amount will be automatically credited to your account within 12 to 24 hours.

If you haven't received the credit after reporting, you can directly visit your bank branch and submit a written complaint regarding the dispute. Alternatively, you can file a complaint on the bank's official website.

Taking these steps will help resolve your complaint and facilitate a refund from the bank.

You can also file a bank complaint with the banking ombudsman.

Another option is to file a complaint with Voxya, India's trusted platform for resolving consumer complaints. This platform assists consumers in obtaining replacements, refunds, and compensation. Voxya drafts and sends legal notices to companies via registered post, with a copy sent to the consumer's address.

If you aren't receiving any response from the bank or are unsatisfied with the bank's response, you have the option to file a case in the consumer court.

File a State Bank of India complaint here: voxya.com/company/sbi-complaints/15648

File a Punjab National Bank complaint here: voxya.com/company/punjab-national-bank-complaints/…


File an Axis Bank complaint here: voxya.com/company/axis-bank-complaints/35


File an HDFC Bank complaint here: voxya.com/company/hdfc-bank-complaints/6533


File an ICICI Bank complaint here: voxya.com/company/icici-bank-complaints/15360




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