As an Head of Department HOD, How Do I Ensure My Team Is Comfortable Coming To Talk To Me? #Dockwalk

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Captain Kelly J. Gordon

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It starts with one word: authenticity—and that takes work. As a department head, I’ve learned that building real trust means showing up as your full self.

Laugh. Mess up. Apologize. Be human.

This isn’t a 9–5 job—we live and work side by side. That means blending professionalism with genuine connection. Every crew member deserves fairness, consistency, and a leader who listens—like, put-the-phone-down-and-make-eye-contact kind of listening.

Want them to open up? Lead by example. Check in. Follow up. Care deeply. Create a space where they know they matter—not just as crew, but as people.

It’s not easy, but when it clicks? There’s no better feeling.

Read more in @dockwalk this month!

#dockwalk #captainkelly #yachtcrew #yachting

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RYD date created : 2025-11-22T19:45:29.7761861Z
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