PokeVideoPlayer v23.9-app.js-020924_
0143ab93_videojs8_1563605_YT_2d24ba15 licensed under gpl3-or-later
Views : 290,486
Genre: Education
License: Standard YouTube License
Uploaded At Oct 22, 2024 ^^
warning: returnyoutubedislikes may not be accurate, this is just an estiment ehe :3
Rating : 4.922 (509/25,717 LTDR)
98.06% of the users lieked the video!!
1.94% of the users dislieked the video!!
User score: 97.09- Overwhelmingly Positive
RYD date created : 2024-11-21T22:34:47.848014Z
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Top Comments of this video!! :3
Im a medical receptionist and often get yelled at for things that have nothing to do with me eg a prescription that was written wrong or a referral that has been sent to a specialist and that specialist hasn't contacted the patient yet. My response is often to leave a pause while i gather my composure. I then say to them something along the lines of 'i didnt cause your problem but i am here to help fix it. When you can speak to me respectfully then i can help you.' if they continue yelling il tell them im going to end the call but they can call back when theyre feeling calmer. The trick is to finish all sentences regardless of when or how the other person interrupts. It often makes them feel silly for yelling and means i have the right to hang up since ive properly informed them why the conversation is getting cut short.
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lol I’m often told I have a “golden retriever” personality; a generally happy go lucky friendly and easy to approach kinda attitude. I smile a lot and can seem air headed but I can guarantee you I’m listening.
I use this trick often but my favorite part is when I suddenly drop the smile and pause just a little longer than you did. Most people get real quiet real quick 😂 and then I go back to smiling like nothing ever happened usually it confuses the crap outta of them enough to get their composure back.
But other than that it really depends on context. If something is seriously important and it was messed up then they have every right to be upset but I can’t help if we fight. And then there are fanatics; just can’t reason with a fanatic better off just giving them what they want( as long as it’s not too much) or ignoring them until they had enough and go away
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Our city administrator screams&yells.She yelled at me saying,"what's your problem with yelling." my thoughts were, it's very unprofessional & an uneducated form of communication. Just didn't know how to respond verbally,so I said nothing. Another coworker stated she felt like being corrected like a child.
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Thank you ❤ good timing ❤ even when you're stuff is not relevant in the moment, I keep it in mind for future. I love youtube, your channel is a wonderful resource and I think it's very needed because there's a lot of workplaces that are toxic because of management and this will help change the workplace world so those toxic bosses finally get held accountable ❤
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@caseygreyson4178
4 weeks ago
I did something like this once. I waited and said “is that how you normally speak to people?” And they responded with an “excuse me?!” So I once again waited and instead of rephrasing or panicking, I just repeated “is that how your normally speak to people?” They were silent for a few seconds before apologizing and restating their concerns in a much more polite way.
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