Total Quality Management in Education and other Business Sectors | Invited Guest Lectures by Dr Iman Rabah (15-19 April 2024)
4 videos • 9 views • by Open University of Cyprus Dr. Iman Rabah, Dean of Quality Assurance at the Faculty of International School of Business of the Modern University for Business and Science (MUBS), visited in April 2024 the Open University of Cyprus, and more specifically the Postgraduate programmes “Educational Leadership and Policy” and “Management, Technology and Quality”, under the Erasmus+ International Mobility Programme for an invited Teaching Assignment. The overall title of her course is "Total Quality Management (TQM) & University Management Models". Dr. Rabah’s main teaching experience is in Business Research, Business Statistics, Research Methods, Quality Management, Cross-Cultural Management, Leadership, Strategic Management, Educational Management, and Change Management at the undergraduate and postgraduate levels. 1st Lecture: Total Quality Management (TQM): The Concept of Quality and Challenges within the Total Quality Management Model 2nd Lecture: The Implementation of the Total Quality Management (TQM) Model in Higher Education and its Possible Success at the Primary and Secondary Education Level 3rd Lecture: Debatable concepts within TQM: Critical Analysis of the Implementation of TQM in Different Sectors 4th Lecture: University Management Models: The Balance between Total Quality Management and Traditional Higher Education Management Systems including Collegiality and Professional Autonomy