Improve Your Client Retention
5 videos • 4 views • by Strategic Enhancement Group What is Client Retention? Client retention is a company’s ability to turn customers into repeat buyers and prevent them from being stolen away by the competition. Retaining clients is a critical component to growing any business. It is easier and less expensive to retain happy clients. Without repeat business, you’re always looking for new clients. If buyers continue to do all their research on-line, finding those new customers is an arduous and expensive task. When you have a good relationship with your buyers, they will help you find new customers by referring you to their family and friends. Bad relationships, on the other hand, can spell doom with the negative word of mouth, especially if social media is the way they spread that bad press. Learn more about improving client retention at https://www.strategicenhancement.com/... Learn more about Strategic Enhancement Group at https://www.strategicenhancement.com/